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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,380 reviews
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Broke within a month! Working on a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    I love you Razer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a Kraken 2.0 a few years back but i accidentally broke it, i absolutely loved it. After using this headset for the past few hours, it feels so nostalgic. There are quite a lot of similarities between the two, not having a retractable mic isn't bad, especially with a slightly more affordable price tag it is way worth it! I love this headset already and I would absolutely 1000000% recommend it to everyone! The cushions around the ear are so soft, the headset has a nice weight to it but not so much that it gets tiring to wear it for too long. it is just perfect!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame broke within a month of regular use. Very bad quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mic would not work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic would not work. Razer support said it was defective out of box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product is not durable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke the plastic head support within 3 months, unusable now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head ban on headphones already broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say broken already buy something with more quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mix does not work properly. Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be great quality if both speakers worked. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    "Terrible" he Says

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was bad. We ended up returning these to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good audio feed back however very VERY poor mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly told I sound like I’m on speaker phone on the phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor audio quality, useful in a pinch that’s about it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    can heard but not heard

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CAN NOT BE HEARD with the mic, have tried over and over

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They are cracked and not even 2 months old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crappy earphones they are cracked and not worth 50.00

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made out of very cheap material. Broke in the first weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son used less than 3 weeks and they started to echo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    fragile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was too fragile, it feels it will break easily.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good don’t waste your money Barley fits head

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality low mic sound like someone dying beep.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Headset for Xbox pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and comfort the only thing I wish it was wireless

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones I've ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, these headphones are incredible, especially for the price. They are extremely comfortable which is difficult to find for someone who wears glasses. Other headphones either smash my glasses into my ears and head making them extremely uncomfortable to wear or I have to remove them altogether. These don't do this at all. Their overall sound is pretty good but is highly improved once you install the 7.1 surround sound which is fairly easy to install. The noise-canceling isn't quite true until the surround sound is installed, but that isn't a bad thing. This gives you the option to chose between noise-canceling or not and that is pretty cool in my opinion. My favorite thing about these is the bass and its ability. I feel every gunshot or grunt rumble in my skull and that is something very important in my opinion. They also come with a two-year warranty from Razer as well when you register them through their site. All-in-all, I'd say it is well worth the purchase whether you are just starting to get into gaming or have been gaming for years. Definitely my favorite pair out of the many that I've owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming head phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my son for playing games, he said they work great. The sound is very good

    I would recommend this to a friend