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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,380 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    High quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I had been using the cheapest ones I could find on Amazon and every time I would have static when using with my XBOX. These fit comfortably and I don’t ever have any static or poor quality issues. These also come with some software that you can download to your PC to be able to listen to games in surround sound. I haven’t tested it out with console games being streamed through my capture card, but it is a pretty sweet feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razer Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound Quality and They really make it able to hear the racist call of duty lobbies

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    One Year Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for a year now. Excellent quality and sound. Very comfortable even for people with glasses, and easily adjustable. No indication of declining sound quality and virtually no signs of wear and tear. I tested its microphone quality on Discord and my friends didn't beg me to mute myself (A big plus). My voice comes in clear and with minimal background noise. This is the perfect headset for those with a small budget and multiple hardware platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great Best buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally $50 but got it on sale for $30. Decent sound lasted over a year and still going. A great Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Great headset for price. 10/10 Would recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset, very comfortable, audio and microphone work great. One of the best headsets you can get for this price!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Pretty good buy for $40.00

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphone become a little have after you have worn them for awhile, however other than that, I feel the unit performs well given the $40.00 price point. It certainly has proven itself to be more durable that a set of earphone I purchased from Walmart's or Office Depot. I would definitely recommend if you don't have $200 or $300 to spend on a set of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Razer - Kraken X Wired Gaming Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these headphones. I find them to be light enough to wear for long periods of time, relatively easy to clean and easy to use. I appreciate the convenience of volume control and the mute button placement. The microphone seems to work well and I like that I can move it into nearly any placement that I want. The best part was that this headset was the most economical choice in the store and I feel that I've gotten my money's worth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Used it for work as a work from home call center trainer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. She says they sound great, are comfortable, and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality, Weight

    Rated 5 out of 5 stars

    I’d buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight- blocks put most sound- good for price- easy volume control and mute

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Razor Kraken X 7.1 Surround Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price. Nothing fantastic but good surround effects and clear crisp sounds. Hear players footsteps and good bass too. Definitely not top of the line but great for the price. Am not a professional gamer so this headset for me works great. No complaints and would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good price & good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my switch and for my PS4 and the quality of sound is what you expect to receive. It is comfortable to wear for long periods of time and easy to use. However the mic quality isn’t as good, sometimes you are to quiet to be heard through the mic. But it is a very affordable headset for someone who has multiple consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    My Apple earbuds sound richer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 big issues with this headset. 1) the price of $50 is misleading. It’s $50 if you want the headset to sound like garbage. The 7.1 surround sound works with a free software download; however, there is no control over the EQ and my Apple earbuds sound better and have decent spatial sound compared to these. For EQ, you’ve gotta fork out another $30 to Razer for an app. I tried the free trial and It’s Ok, but not good enough for $30 more. 2) the software isn’t always enough to configure your sound settings. It took me a good 30-45 minutes of trouble shooting before I got the 7.1 surround sound app to recognize my sound card (had to manually configure the sound settings in Windows apart from the app). But it does work, now. The good stuff: comfortable, lightweight, nice profile and works well with glasses and for smaller heads. These good things are decent enough, so I haven’t decided if I’m going to return these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort is good but I can only wear it up to about 5-6 hours before it starts to get uncomfortable around my ears. The mic isn’t as good of quality as you would get when buying a separate mic but still good for the price of both. Razed synaps is recommended for static in the background.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alright device/headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item and simple and had good sounds the microphone was hard for people to understand me

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for over a year it still works i would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Great headphones in its class!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound, quality build, all for an excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Solid Razer headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality isn't the best, but that is to be expected for a headset in the price range. Build quality and materials is great for the price and comfort for extended periods is great as well. The mic is also quite decent, just wish it was adjustable in terms of length when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the color to the sound, it real good. Fit my head perfect and they are not lose or not easy broken.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price i used bday coupon and rewards to get them $15 off my teenager needed a new headset he said he loves these so here we are work good sound good If u want top of the line these aren’t it but for wired basic headphones these are great especially for like teenagers don’t wana spend a lot of money or for spouse who goes thru them a lot

    I would recommend this to a friend