Customer Ratings & Reviews

If I could give this 0 stars, I would. The controller stopped working completely in the middle of a gaming session while plugged into my Xbox. I had the controller for 3 months of light use and had never dropped it. the controller has been completely unresponsive since. Geeksquad was horrible, as I waited for 40 minutes after my appointment time just to be told they could not help me. I thought maybe going directly to Razor would help. Luckily, I have a 1-year warranty (Factory), but the claims process is atrocious. They place you on strict time limits only to not follow through on their end. They wanted me to fill out a form to start the exchange process, but their field boxes literally will not allow me to fill them in. This has been the most miserable experience I could have imagined. paying this much for a controller should not result in these issues. It's absolutely unbelievable. I never thought I'd get this controller instead of the Xbox Elite controller for the stick drift... I'd happily pay for the stick drift at this point. DO NOT BUY!!!

Great product for the price would recommend to anyone to buy

This is the best controller I have used so far. Very responsive. Feels awesome on both my Xbox Series X and my pc.

Worked great for 2 months. Best controller I've had until it had extreme stick drift. Had to replace

Amazing wired controller, but using the USB wireless stick, you do tend to notice a little delay. It's nothing crazy, but it does matter if you plan to use it in competitive games.

Really good sesativity i mean, who thought Best Buy will sell something so good. I'm glad I came to you guys and not the other places.Thanks

I love the controller the sticks are kinda fragile to me thought

Great product. But once the dongle goes bad, it’s pretty much game over for the wireless game from there.

feels a little cheap on build quality but looks good and works almost as well as my other brand controller

I personally can't go back after using the razer controllers. I love the mouse clicks in the X,Y,A,B, buttons. The software to map out the extra buttons is easy to use too.

Only downside is that you have to map the buttons .

Really like this controller, has replaced my elite 2. Nice weight to the controller and the hal-effect sticks have a nice resistance to them. Good quality controller. And the 1000 polling rate when connected to pc is a nice feature. Microsoft should learn from Razer.

I just wish they had tmr joysticks like the pv version

Feels like the Rolls Royce of gaming controllers. Very sturdy. Will need getting used to the buttons and triggers after using the Xbox controllers. Hands don’t ache after long hours.

A highly adaptable controller. It's the best one I've bought so far.

Love it! The mouse and keyboard style “clicks” are nice.

I like it a lot but I wish it felt a little sturdier like the Xbox elite controllers.

This cant power headphones. I used a hyperx cloudx which is 41 ohms and the controller could support enough power to them. Youre buying a controller only, pretend theres no mic jack it’s useless. The controller by itself its awesome. But hard hit to stars, not sure if a software update could fix or if its hardware limited.

Bad controller, it worked for a day and then it wouldn’t connect to the Xbox anymore

I purchased this controller in July of 2025, it has a great feel to it but the controller won’t stay charged and continuously disconnects from my PC while plugged in. Unusable after 5 months, not worth it.