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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4300 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 4,300 reviews
  • Rated 3 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has many functions but not all of them work as they should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product that I have purchased met all my recommend Needs and uses

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to replace same after one year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace same after one year. Not economically sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    New Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get it to connect to my T.V. Maybe someone else would have an easier time than I did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job automatically synced with tv its a nice remote the light feature is nice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very impressed. Worked fine for awhile but then after a few months it stopped connecting to the TV. Tried to return it but they wouldn't take it back after more than 15 days w/o the extended warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to program. It isn't the convential programming ritual

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not all of the features of the original Remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected too much. It does not instantly go to Netflix on a 65" Samsung. I guess that I'll have to try and find the type of Remote that came with the TV. I use a remote from another Samsung TV.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Do not buy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This remote stopped working 5 weeks after purchase. I called the manufacturer and they don't offer any support for remotes anymore.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hi ErinB – We’re really sorry to hear about your experience with the remote. We absolutely still support all RCA remote controls.
      Since your remote stopped working just five weeks after purchase, it’s well within the warranty period. We would’ve gladly offered you a replacement under warranty. It sounds like there may have been a misunderstanding somewhere, and we apologize for any confusion or frustration that caused.
      To get this resolved, please visit our official warranty request page here: https://voxx.servicetarget.com/flow/warranty-request?lang=en. Our team will guide you through the process and get a replacement sent your way if needed.

  • Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't control everything but controls enough to use

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Real cheap can’t be too mad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could probably return this and get another one I just haven’t had a chance and I’m probably out of time anyways but everything works except the OK button for my Apple TV device so I still have to use two remotes even though I purchased this to eliminate that problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working properly. I also wanted to return it, they said I cannot because it’s pass two weeks so I lost my money.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Sorry to hear the remote didn’t work properly for you Abdulaziz. We understand how frustrating it can be when a product doesn’t meet your expectations. Please note that remote manufacturer does not set or control the return policy at Best Buy or any other retailer; all returns and exchanges are handled according to the store’s policy.

  • Rated 3 out of 5 stars

    IT IS GOOD FOR TV ONLY NOT FOR DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT NEEDS TO MANY STROKES TO SWITCH FROM ONE DIVICE TO ANOTHER

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Functional remote. Nothing else good to say about

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button layout is terrible, the remote is not intuitive to use and is even harder to use in the dark. Hard pass on this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never used item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used item due to receiving same from media com.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it fell off the coffee table, all of 30 days. Now it won't work at all. I even tried changing the batteries.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello TessMac - Electronic devices like remotes can sustain internal damage when dropped, which often affects their functionality. In your case, the fall could have possibly caused issues such as loose internal components, battery connection problems, or circuit board damage, which is likely why the remote is no longer working.

  • Rated 3 out of 5 stars

    Gets job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets job done. Button layout feels a little weird.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't Bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cheap remote that is cumbersome to program, and even more awkward to use. Save yourself the aggravation and buy a more sophisticated unit, unless you simply want to use it to power a single device whose remote has become lost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the product. But didn't completely work with my tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changes channels on tv. Power off and on basic remote

    I would recommend this to a friend