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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4300 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 4,300 reviews
  • Rated 2 out of 5 stars

    Not that universal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried all the codes for my model and nada won't connect to the TV its only 6 years old and works but need a new remote. So need to return both I have tried

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    For Separate Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote will not operate properly on televisions with built in streaming features (ie: Roku TV). Was hoping to avoid channel up/down buttons on Roku remote and instead input channel numbers directly with this remote. No go...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does not work W/ Dish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owners Manuel say it works with Dish, but it does not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic but functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended but it's utilitarian and clunky.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why bother

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't work with our system - buttons too small for my 96 year old mother-in-law.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    H worst Universal Remote Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst universal remote I’ve ever used. No range, buttons wouldn’t work intermittently and would in-sync with the tv often.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    did not work for sharp hd tv with built in roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this remote was not at all compatabale with my 50 inch sharp tv with built in roku. I can't say that it is not a good product because it was not compatable with the smart tv with built in roku

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to use and the light up help find the buttons you want,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Average product for a decent price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. Nothing fancy but it works as a spare..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bye

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd remote. they promised would work. Once again... didn't happen. The female sales associate said "drop it by" When I told her i have trouble walking and a car service would be at least $30. could she please send a shipping label . Her response was you don't qualify.... "just get her when you can. Well. That's that Best Buy ... there are better customer oriented stores.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sharp 55'' Tv. it works fine, easy to program

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My experience...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not great. It may differ for some but when using it with the vizio m-d0 4k hdr TV set it only gave me access to the volume. No menu or channel input options just volume. Seems like a decent remote but keep the receipt just in case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this remote for my roku tv works well minus some buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly for my LG tv and it is easy to program it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it the first time because we wanted a sleep timer setting for our jvc TV. We had lost the original. We couldn't make the darn thing work. Returned it to the store and they replaced it no questions asked. Spent an hour programming it so it was paired exactly with our set no just generic. Worked for 2 weeks then the sleep time function stopped working. Most other functions still work but after 3 reprogram st still not functioning. POJ

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I write this, I have it next to me. Awesome product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    for too many features/buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is there a remote controller that is user friendly? We have a Roku. Need a controller that has buttons/features that will access the tv, roku. I cancelled our cable. Do not have that dvr box to record.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is an okay replacement. We don’t like the fact that there isn’t an option to turn on ‘Closed Captions’ unless you go to the menu settings.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. No backlight Feels cheap. Do not buy. Not good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was super easy to set up and works great.

    I would recommend this to a friend