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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4300 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 4,300 reviews
  • Rated 2 out of 5 stars

    Basic Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will only do basic functions, on/off, channel up/down and volume up/down.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get the RCA remote to program with my Rocu RCA T.V. , went thru all the numbers that they recommended for T.V. and still wouldn't work . I did not call RCA , so it may of been something I was doing wrong .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay, but not what we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is your typical universal remote. We needed it to control a sound bar and it just does not have that capability (even though a misinformed BB consultant said it did). We returned it for a different brand and model.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Guessed wrong.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a remote to replace a missing one.the remote is ok. It lacks the 4 colored buttons needed by some tvs. I returned it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program for both TV and DVD player. Works good for TV but has a delayed response to the older DVD player. Overall good cheap remote option

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse service I ever received!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service. Ordered 1 month ago and it’s been sitting in Plymouth Meeting, PA. Have had 2 different tracking numbers assigned to my order and both times NEVER left the store!

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello RhondaP - We’re sorry to hear about the frustration with your order's delay and tracking information. It’s certainly disappointing when an anticipated product doesn't arrive as expected. While we don’t handle the shipping directly, we want to ensure you get the product you ordered. Please consider reaching out to Best Buy's customer service team for further assistance on the status of your order. If there’s anything we can do to support you once the remote arrives or answer any questions about the remote, we’re here to help!

  • Rated 2 out of 5 stars

    Cannot change input

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to use this for an older TV in order to change from HDMI 1 to HDMI 2 because the buttons are broken, but it doesn't work. It only turns on/off the TV and can increase/decrease the volume.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I didn't work for my tv set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must be a good device but couldn't set to change HDMI to Tv et al because couldn't pair with my Insignia. People from the store couldn't either help me. Keep trying was the advice. Returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on the advice of an associate to be the single remote for a little TV in my office. I wanted to bypass using my Roku remote, and switch input when I wanted antenna TV. I asked those questions specifically and he recommended this remote. My granddaughter and her boyfriend (tech savvy) could not program it for the Roku. They followed ALL directions and possibilities in the instructions plus tried some online hints. No luck. I also couldn’t seem to pick up any local signals. I’m returning the remote.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good recommendation!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This RCA universal remote was one of the 2 remotes i was told by a best buy employee,that would work for my daughters,Toshiba firetv. Not true wont connect why? Because it needs original remote not this universal remote. So i dont recommend to waste you money if needing for a toshiba firetv. Price was good but only for other devices. Toshiba is on the code book but the codes will not work on the Toshiba firetv.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello Happyshopper - Unfortunately, it is impossible to tell if a universal remote is going to work with all functions of a specific make/model of television. Usually, if we have codes listed for your brand of TV, then it will work but sometimes just for the basic functions. You can visit our Remote Control Support page to see if there are other codes that may provide more functionality for your remote. Here is the link to the Remote Support Page: https://www.rcaaudiovideo.com/remotes/support/

  • Rated 1 out of 5 stars

    Rca remote poor quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and not properly configured for Samsung. Few buttons not working

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello Kali - Samsung TV's are one of the most popular brands and the brand that we have a lot of success operating with our remotes. Typically there are multiple codes for Samsung TV's, hopefully you tried the other codes until you found the one that worked for your specific TV. As with any universal remote control, the remote buttons may not be 100% identical to that of your factory remote control and it is tough to guarantee 100% compatibility with any universal remote control.

  • Rated 2 out of 5 stars

    NOt user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons too close together and wrong button ends up pushed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't work with a Roku stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought three of these. The salesperson said it work great with my Roku stick, but it didn't. The stick uses a wireless input. This controller can only put out an infrared signal. When I took them back, another person said that it only works with the set-top Roku box. Best Buy really needs to train their sales people better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote control RCA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have to use this we couldn't return it because I was past the 14 days so it sits here unused as you can't use the numbers with a Roku TV and that is why I gave a poor rating. I have been told you can use it with a Roku TV but why should I use a large remote when the one that comes with the TV is so much smaller

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People at Best Buy said there would be no problem getting it to connect. No one in my house could get remote to connect to DVD player.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a lot to get it to hook up to my tv. Then it works for a day had to do the hole thing again. Tossed it and got a new one working good now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Universal Remote Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot find out how to use this. I feel like wasted a money. I don’t recommend this item who is not expert to electronic devices.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello Arashi - Have you looked at the Remote Control Support webpage? https://www.rcaaudiovideo.com/remotes/support/
      There is a video that helps explain the process of programming your remote control.

  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. The round selector thing is a little hard to use sometimes, though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PURCHASE THIS REMOTE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work SAVE YOUR MONEY!!! Not only does the remote not work with the TV brands it says it works for, if you try to contact them they do not exist. I tried calling the company that makes these controllers and they have completely removed any type of help regarding these remotes back in 2018. When I tried to call for assistance they told me too bad and then hung up on me. Highly do not recommend purchasing this item.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello mmff - Unfortunately we are unsure who you contacted for support regarding this remote control as what you are stating is not accurate. The remote control is designed to work with multiple major brands of TV's and we have great success with the compatibility of our remotes with those brands. We have a dedicated Remote Control Support page (https://www.rcaaudiovideo.com/remotes/support/) as-well-as a toll-free support number (800-768-1969) for any needed assistance and support.

  • Rated 2 out of 5 stars

    Tough time programing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough time programing to Onkyo receiver and to LG tv....bought a cheaper super market remote that was almost instantly programed and had full capablities

    No, I would not recommend this to a friend