Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 4.3 out of 5 stars with 4257 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the 3-Device Backlit Universal Remote for its ease of use, compatibility with multiple devices, and affordable price. Many appreciate its overall performance and the convenience of the backlight feature. However, some customers have expressed concerns about the button quality, battery life, and programming process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,257 reviews
  • Rated 3 out of 5 stars

    OK for smart tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good controller, but not all button function for my smart tv which sucks. Better for a reg HD/led tv or others products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working properly. I also wanted to return it, they said I cannot because it’s pass two weeks so I lost my money.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Sorry to hear the remote didn’t work properly for you Abdulaziz. We understand how frustrating it can be when a product doesn’t meet your expectations. Please note that remote manufacturer does not set or control the return policy at Best Buy or any other retailer; all returns and exchanges are handled according to the store’s policy.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use. I would recommend to a friend in need of a remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as simple as the direction suggest. However once connected it works great!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    dont get this if you have a vcr/dvd combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that this remote didn't work with my philips vcr/dvd combo player. it synced with the dvd player but not the vcr...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as good as what we are used to but for the price it works

    No, I would not recommend this to a friend
  • Cons mentioned:
    Programming

    Rated 1 out of 5 stars

    questionable result or is the tv the problem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does not program all features. When programed all I can adjust is the sound. No channels or any thing else. Haier tv

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello JamesR - This does have Haier remote codes listed. Keep in mind that not all functions found on the original OEM remote control can be guaranteed with any universal remote control

  • Cons mentioned:
    Programming

    Rated 1 out of 5 stars

    RCA 3-device did not work with Toshiba DVD player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use this with a Samsung flat screen TV and a Toshiba DVD player. The remote works with the Samsung TV, but could not program it to work with the Toshiba DVD player. I tried the Codes included with the instructions of the remote. Also, tried the codes on the RCA website, but it still did not recognize the DVD player. I had to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Packrat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a TV that was in hurricane. Controller went fo a swim. This work ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    to technical for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't like, but i'm not good at the new things. Not as easy as I was told it would be.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bad purchase onn my part

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the remote didn't work with the tv we needed it for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Universal remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to program. I am afraid it has been tossed in the junk draw.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    did not work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote would not program correctly. I tried hooking up the apple TV, and it would only allow me to use some of the buttons.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the remote would allow me better functionality with TV when I programmed it. but it serves its purpose (barely)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It just works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is easily programmable. I use it for TV and Roku. But it is not as sensitive as my original remotes. Not impressed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    It's an ok remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok remote, it work fine for a month then stop doing all the functions

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nancy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tricky to set up. We are returning one and still trying to work on the other

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Function

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. Great price but not easy to use. Item has been durable over time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it fell off the coffee table, all of 30 days. Now it won't work at all. I even tried changing the batteries.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello TessMac - Electronic devices like remotes can sustain internal damage when dropped, which often affects their functionality. In your case, the fall could have possibly caused issues such as loose internal components, battery connection problems, or circuit board damage, which is likely why the remote is no longer working.

  • Rated 3 out of 5 stars

    Dude not get Smart TV controls for a new samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only basic controls were enabled for a new samsung smart tv. No smart panel more Netflix even though those buttons are on the rca.

    No, I would not recommend this to a friend