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Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 4.3 out of 5 stars with 4257 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the 3-Device Backlit Universal Remote for its ease of use, compatibility with multiple devices, and affordable price. Many appreciate its overall performance and the convenience of the backlight feature. However, some customers have expressed concerns about the button quality, battery life, and programming process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 4,257 reviews
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to program but didn't work as replacement for my lost ROKU remote

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fine to run the basic features of a TV but cannot handle the more complex features of a smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    A

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with my tv. I would get it again. Asaassaa

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok remote control, not that easy to set up. took me 45 minutes to totally set it up for my smart tv

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fairly straightforward and easy to navigate remote

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase just annoying to find the right code at times

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend if you need replacement for control

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    remot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad quality it stop working after 3 weeks .........

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    basic remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would be much better if it had a lit keyboard, other than that it's your basic remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good deal for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller fairly easy to pair with Samsung tv

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Do not buy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote stopped working 5 weeks after purchase. I called the manufacturer and they don't offer any support for remotes anymore.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hi ErinB – We’re really sorry to hear about your experience with the remote. We absolutely still support all RCA remote controls.
      Since your remote stopped working just five weeks after purchase, it’s well within the warranty period. We would’ve gladly offered you a replacement under warranty. It sounds like there may have been a misunderstanding somewhere, and we apologize for any confusion or frustration that caused.
      To get this resolved, please visit our official warranty request page here: https://voxx.servicetarget.com/flow/warranty-request?lang=en. Our team will guide you through the process and get a replacement sent your way if needed.

  • Rated 3 out of 5 stars

    Ok but pretty basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clicker was ok but you can't do 15.1 you need to do 15 and then go up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote good for newer tvs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Unfortunately it doesn't work for older early 90s tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect! Programmed in less than 10 minutes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could not connect to comcast box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a remote for my smart tv that lights ups,but it only lights in the middle.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't know if the remote works well or not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions were difficult to follow and customers are unable to get telephone support. I will have to pay Best Buy Geek Squad to come out to set up the remote control. Very disappointing! Had I know this, I would not have purchased this particular product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic generic universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for most devices, though it could be easier to find the codes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it quite challenging to use for my TV. It didn't work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still dont know how to use it not as easy as store claim

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Remote my tv old af !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store experience , but my tv is old and was not trying to work with me !! I love the brand !

    I would recommend this to a friend