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Customer Ratings & Reviews

$14.99

Customer reviews

Rating 4.3 out of 5 stars with 4272 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the 3-Device Backlit Universal Remote for its ease of use, compatibility with multiple devices, and affordable price. Many appreciate its overall performance and the convenience of the backlight feature. However, some customers have expressed concerns about the button quality, battery life, and programming process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 4,272 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    A

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with my tv. I would get it again. Asaassaa

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but pretty basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clicker was ok but you can't do 15.1 you need to do 15 and then go up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote good for newer tvs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Unfortunately it doesn't work for older early 90s tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend if you need replacement for control

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could not connect to comcast box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a remote for my smart tv that lights ups,but it only lights in the middle.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't know if the remote works well or not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions were difficult to follow and customers are unable to get telephone support. I will have to pay Best Buy Geek Squad to come out to set up the remote control. Very disappointing! Had I know this, I would not have purchased this particular product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good deal for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller fairly easy to pair with Samsung tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it fell off the coffee table, all of 30 days. Now it won't work at all. I even tried changing the batteries.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello TessMac - Electronic devices like remotes can sustain internal damage when dropped, which often affects their functionality. In your case, the fall could have possibly caused issues such as loose internal components, battery connection problems, or circuit board damage, which is likely why the remote is no longer working.

  • Rated 3 out of 5 stars

    Basic generic universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for most devices, though it could be easier to find the codes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect! Programmed in less than 10 minutes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Remote my tv old af !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store experience , but my tv is old and was not trying to work with me !! I love the brand !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it quite challenging to use for my TV. It didn't work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    remot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad quality it stop working after 3 weeks .........

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still dont know how to use it not as easy as store claim

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    lost remotr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i lost my remote and found much later in a damaged condition. This replaced that well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. Does it's purpose. Can't get it to work fully. Only on and off and input.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can't get it to cooperate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get it to cooperate. I am assuming that I am the problem. I will call Geek Squad for help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who works OK but the sound couldn’t turn it up or down

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program which was my biggest concern. All other functions work well and it is extremely affordable. Would buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for a standin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good remote poor layout it also needs to light up so that you can manouver the poor layout

    No, I would not recommend this to a friend