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Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 4.3 out of 5 stars with 4257 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the 3-Device Backlit Universal Remote for its ease of use, compatibility with multiple devices, and affordable price. Many appreciate its overall performance and the convenience of the backlight feature. However, some customers have expressed concerns about the button quality, battery life, and programming process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 4,257 reviews
  • Rated 3 out of 5 stars

    Didn't work for my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really nice remote but it didn't work for my HD receiver box.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not all of the features of the original Remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected too much. It does not instantly go to Netflix on a 65" Samsung. I guess that I'll have to try and find the type of Remote that came with the TV. I use a remote from another Samsung TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product that I have purchased met all my recommend Needs and uses

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My direct tv does not have a sleep timer so that is all I use it for

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job automatically synced with tv its a nice remote the light feature is nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to operate. I would recommend to a friend . Reasonable price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has many functions but not all of them work as they should

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to replace same after one year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace same after one year. Not economically sound.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to program. It isn't the convential programming ritual

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't control everything but controls enough to use

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Why bother

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't work with our system - buttons too small for my 96 year old mother-in-law.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Real cheap can’t be too mad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could probably return this and get another one I just haven’t had a chance and I’m probably out of time anyways but everything works except the OK button for my Apple TV device so I still have to use two remotes even though I purchased this to eliminate that problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse service I ever received!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service. Ordered 1 month ago and it’s been sitting in Plymouth Meeting, PA. Have had 2 different tracking numbers assigned to my order and both times NEVER left the store!

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello RhondaP - We’re sorry to hear about the frustration with your order's delay and tracking information. It’s certainly disappointing when an anticipated product doesn't arrive as expected. While we don’t handle the shipping directly, we want to ensure you get the product you ordered. Please consider reaching out to Best Buy's customer service team for further assistance on the status of your order. If there’s anything we can do to support you once the remote arrives or answer any questions about the remote, we’re here to help!

  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Average product for a decent price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. Nothing fancy but it works as a spare..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that universal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried all the codes for my model and nada won't connect to the TV its only 6 years old and works but need a new remote. So need to return both I have tried

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    IT IS GOOD FOR TV ONLY NOT FOR DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT NEEDS TO MANY STROKES TO SWITCH FROM ONE DIVICE TO ANOTHER

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never used item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used item due to receiving same from media com.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bye

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd remote. they promised would work. Once again... didn't happen. The female sales associate said "drop it by" When I told her i have trouble walking and a car service would be at least $30. could she please send a shipping label . Her response was you don't qualify.... "just get her when you can. Well. That's that Best Buy ... there are better customer oriented stores.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets job done. Button layout feels a little weird.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    H worst Universal Remote Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst universal remote I’ve ever used. No range, buttons wouldn’t work intermittently and would in-sync with the tv often.

    No, I would not recommend this to a friend