Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 4.3 out of 5 stars with 4257 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the 3-Device Backlit Universal Remote for its ease of use, compatibility with multiple devices, and affordable price. Many appreciate its overall performance and the convenience of the backlight feature. However, some customers have expressed concerns about the button quality, battery life, and programming process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 4,257 reviews
  • Rated 1 out of 5 stars

    Poor quality remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried pairing it with my samsung tv but never paired. It could onnly do few things like volume, forward youtube etc. The remote only Worked for only 2 days. Tried changing batteries with no success

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Epic Failure

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epic failure. Bought to replace brand Best Buy Roku remote which never worked with the tv it came with. Had to purchased additional updated Roku remote. Ridiculous mess. Get this fixed. Not a pretty look for Best Buy. Hey. You asked for the review.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review of tv remote hard to connect to TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work correct with fire tv hard to set up with TV

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Universal Remote

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to returned this remote it would not work on mom's TV.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Adequate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It basically gets the job done but I did not have all of the features that I did on my TV remote

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Remote does not work good. Good size though!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get the TV Guide button to work at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problem with TV remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote didn’t work and I spent several hours. The sales lady recommended it but it wasn’t capable. Frustrating. Called back and someone I talked to knew the ROKU/TCL Tv that I bought at Best Buy said I had to go online to Amazon to order it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a senior who is not a techie. I’m still having trouble programming the remote.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that universal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was supposed to be compatible with my brand of television but did not work with my TV model.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It turned on my TV that's it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping this remote would work with my soundbar it didn't.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped Working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stopped working after 3 weeks. I bought it for a Samsung TV.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does not link well with roku TVs. Needs more work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work with blueray

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the salesperson this would work with my blueray. It did not!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Remote for Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly I could not get it to work on my tv but it was a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great replacement for my remote that stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote broke, so I bought this and it was simple to setup.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work very well.. stopped working after a couple of weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best remote for newer TV’s

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing did not work very well after pairing my LG WebOS tv. I used this to replace the factory remote to at broke. The feature buttons and navigational buttons are not compatible. It was a was of my money.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello Quino - Our remotes are designed to work with most major brands including LG. Unfortunately, sometimes not all functions/features are compatible.

  • Rated 1 out of 5 stars

    3 month review

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 3 months of use, I can honestly say this was a waste of money. Doesn't keep it's memory. Creates more trouble than help which defeats the entire purpose of having a single remote. Just throwing away money on things like this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 2 days even with a brand new battery.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello, Luckyo – Thank you for your review. We're sorry to hear your remote stopped working after just a couple of days, especially with a brand new battery. That’s certainly not typical of our products. If you’d like to initiate a warranty claim, you can do so here: https://voxx.servicetarget.com/flow/warranty-request?lang=en.