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Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 4.3 out of 5 stars with 4257 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the 3-Device Backlit Universal Remote for its ease of use, compatibility with multiple devices, and affordable price. Many appreciate its overall performance and the convenience of the backlight feature. However, some customers have expressed concerns about the button quality, battery life, and programming process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 4,257 reviews
  • Rated 1 out of 5 stars

    Tv remote control

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We followed up the instructions and programmed it, its was s hard and didn’t worked

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Doesnt work with spectre

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2023 version of this remote does not work with Spectre brand tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have to turn off TV to make a change on my Roku TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have a going back option. Need to turn TV on and off constantly.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello SusanF - Hopefully you did try all the codes listed for your Roku TV.

  • Rated 1 out of 5 stars

    Not for Amazon Fire Toshiba Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not work with my fire tv. Very frustrating. I could get the volume to work but that’s it even with 6-8 different codes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does NOT work with new apple TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may have worked on older models, but if you have a new apple tv unit the codes do NOT work. We tried the codes that came in the instructions and went to the company website. Returned this remote and bought a Logitech.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is pretty much only good for volume and channels. Nothing else works and I have a Samsung TV which was what it's supposed to be preprogrammed for. The Roku functionality also doesn't work at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Universal lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV remote broke and needed a new one quick, Best Buy had it and saved the day!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Universal Remote Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first universal remote control I do not like. It is very slow and hard to use when dark. will not buy it again.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello Hector - Sorry to read that you are not fond of this particular remote control. RCA does offer quite a large selection of universal remote controls and a few options for universal remote controls that have backlit keys.

  • Rated 1 out of 5 stars

    You guys said this works with my TV there's only o

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I punch the codes in the controller does not work

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello ClarenceC - Sorry to read that the remote did not work as expected with your specific brand of TV. The remote is designed to work with most major brands of televisions. Compatibility can vary due to several factors such as TV model, firmware, and even hardware revisions.

  • Rated 1 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks. Does not comply to JCV Too hard to reset. Tried to reset to television set and cable tv. Would to turn on TV. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work on Amazon Fire Stick...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...because no universal remote does. I returned it for this reason; wish I had known before I bought it — the salesperson thought it would. It’s probably fine for other purposes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box receiver that was missing the remote . Best Buy gave me this remote. I’ve have tried to sync them up several times to no avail .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. Hard to navigate for tv meant to use it for. Needed a replacement remote. Only does a few functions

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product only worked well for the first two weeks. From then on, most of the keys were unresponsive. The ones that did work were incorrect.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello WallyD - Sorry to hear that the remote was not functioning as expected. We would recommend replacing the batteries and performing the programming of the remote control again.

  • Rated 5 out of 5 stars

    Easy to use universal remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease to program and great price. It only took a few minutes to program.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does not work with a Phillips DVD/VCR Combo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Universe

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. NOT set up is not easy. Still not working. does make a good paper weight. Might have to have my grandson set it up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was returned to Best But. I bought it to replace the remote control for my tv. I tried over several days to get the remote to work unsuccessfully.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote for my samsung smart TV. Sometime it works sometime doesn't. I threw it away and using my DVD player remote to turn on my TV and then phone to watch Netflix or YouTube.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waist of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for one week and then died.we thought being a well known brand we would have better results for my 88 year old mother

    No, I would not recommend this to a friend