Customer Ratings & Reviews

Hello FredR- The signal strength from your local broadcast towers, at your exact location, is the major factor on whether an antenna can receive a signal. No antenna will receive a signal that isn't there. There are some locations where it is difficult to secure a watchable signal due to a lack of strong signals and other factors in the surrounding environment that can potentially (negatively) affect those signals. Some of those other factors include things such as the surrounding terrain, whether or not you have a line-of-sight to the local broadcast towers and even the materials used in construction of your dwelling have an impact on the signal strength indoors. Typically, if you can place your antenna high up, near a window that faces the direction of your local broadcast towers, you will likely have better luck getting a signal. Always remember to rescan for channels through your TV menu settings any time you move your antenna. If you did not rescan for channels after relocating the antenna, any new and expected changes in channels/reception would not be accurate and would likely be much worse. If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to assist you in determining which antenna would be best for your location.

Hello SaritaV - We're sorry to hear that the antenna didn't meet your expectations in terms of being wire-free. We understand the appeal of a completely wireless experience, but unfortunately, over-the-air antennas do require a physical connection to ensure reliable signal transmission.

Hello ErasmoP, we’re sorry to hear that you weren’t able to receive any channels. The most common reason for this is not performing a Channel Scan after connecting the antenna to your TV. This step is crucial, as TVs do not automatically detect channels without performing that step. After performing the channel scan, placement is also key—higher locations near windows facing the direction of the broadcast towers in your area, away from metal objects and electronic interference, tend to yield the best reception. If you'd like assistance troubleshooting, visit https://www.rcaantennas.net/ask-engineer/ for expert guidance.

Hello RaiderOne - The signal strength at the specific and exact location you are placing the antenna is one of the major factors on whether an antenna can receive a signal. There are some locations within a house, such as a basement, where it is difficult to secure a watchable signal. Some other factors include things like the surrounding terrain, whether or not you have a line-of-sight to the broadcast towers and even materials used in construction of your dwelling have an impact on the signal indoors. Metal roofing also plays a role in degrading an incoming broadcast signal. If you can place your antenna high up, near a window, facing the direction of your local broadcast towers you may have better luck getting a signal with the antenna. Always remember to rescan for channels through your TV menu settings when first setting up your antenna and any time you move or adjust your antenna. If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to assist you in determining which antenna would be best for your location.

Hello Curley -In some instances, if the broadcast towers are very close and the signal is too strong, it can actually be problematic. An overly strong signal can oversaturate your TV's tuner, causing pixelation and dropouts, as you described.

Hello Happy - The signal strength at your location is one of the major factors on whether an antenna can receive a signal. As it mentioned, there are some locations where it is difficult to secure a watchable signal. Some of the factors include things like the surrounding terrain, whether or not you have a line-of-sight to the broadcast towers and even materials used in construction of your dwelling have an impact on the signal indoors. If you can place your antenna high up, near a window, facing the direction of your local broadcast towers you may have better luck getting a signal. Always remember to rescan for channels through your TV menu settings any time you move your antenna. If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to assist you in determining which antenna would be best for your location. You can view the available broadcast networks by visiting the FCC website here: https://www.fcc.gov/media/engineering/dtvmaps

Hello WilliamM -
We’re sorry to hear about your experience and would like to help address your concerns. The performance of any TV antenna, including RCA antennas, relies heavily on proper setup and the strength of the broadcast signal at your exact location. Signal strength can vary based on your distance from broadcast towers, surrounding terrain, and even the materials used in your home. To optimize performance, we recommend visiting the FCC’s website at https://www.fcc.gov/media/engineering/dtvmaps to locate broadcast towers in your area. This can help you position the antenna in the best possible location, such as near a window facing the towers.

It’s also crucial to perform a channel scan through your TV’s menu every time the antenna is moved or adjusted. This step ensures your TV can recognize all available channels in your area. Millions of RCA antennas have been sold, and millions of people are enjoying free over-the-air TV with their RCA antennas. We’d love to help you get the most out of your antenna as well. Please visit https://www.rcaantennas.net/ask-engineer/ for personalized support. Thank you for your feedback!

Hello Webs - Sorry to hear that the antenna didn't work as expected for you at your location. Here are a few tips that might help you start watching free HDTV:
1) - Perform a Channel Scan: After connecting the RCA TV antenna to your TV, make sure you perform a channel scan through your TV’s menu system. This step is often overlooked but is crucial for finding available channels. The process varies by TV brand, so refer to your TV’s manual for specific instructions.
2) - Check TV Input: Ensure your TV is set to the correct input, such as "Antenna" or "Air."
3) - Optimal Antenna Placement: Placing the antenna near a window, ideally facing the direction of the broadcast towers, can improve reception. Also, make sure the antenna cable is fully uncoiled before running the scan.
4) - Verify Your TV Tuner: Double-check that your TV has an ATSC tuner, which is required for receiving digital broadcasts. Most TVs built after 2007 have this, but you can confirm by doing a quick Google search with your TV’s model number. If your TV doesn't have an ATSC tuner, you'll need a digital converter box.
If these tips don’t resolve the issue, feel free to email us at RCAAntennaHelp@voxxintl.com with your zip code, and we’ll be happy to provide more specific assistance.