Customer Ratings & Reviews

Hello LisaP - We're sorry to hear that the antenna didn't perform as expected in your location. Factors such as your distance from broadcast towers, local signal strength, and terrain can significantly affect an antenna's reception. It's possible that a different size or type of antenna might be more suitable for your area. Additionally, it's crucial to rescan for channels on your TV settings whenever you relocate the antenna; failing to do so might result in inaccurate reception and fewer channels. For assistance in finding the best antenna for your specific needs, please contact us at RCAAntennaHelp@voxxintl.com.

Hello RidglyB - Sorry to see that you experienced issues with our over-the-air TV antenna in hilly terrain. It's important to note that signal reception with the RCA antenna is affected by various factors, including topography, distance from the broadcast tower, and other objects that may cause interference. As you are experiencing, hilly terrain can impact any antennas performance by blocking or reflecting those incoming broadcast signals.

Hello JuanP - The signal strength from your local broadcast towers, at your exact location, is the major factor on whether an antenna can receive a signal. No antenna will receive a signal that isn't there. There are some locations where it is difficult to secure a watchable signal due to a lack of strong signals and other factors in the surrounding environment that can potentially (negatively) affect those signals. Some of those other factors include things such as the surrounding terrain, whether or not you have a line-of-sight to the local broadcast towers and even the materials used in construction of your dwelling have an impact on the signal strength indoors. Typically, if you can place your antenna high up, near a window that faces the direction of your local broadcast towers, you will likely have better luck getting a signal. Always remember to rescan for channels through your TV menu settings any time you move your antenna. If you did not rescan for channels after relocating the antenna, any new and expected changes in channels/reception would not be accurate and would likely be much worse. If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to assist you in determining which antenna would be best for your location.

Hello CG123 - Sorry to read that the antenna did not work for you when you first tried it at your specific location. Hopefully we can offer a couple tips that may help get you watching Free HDTV. First of all, we want to make sure that you performed a channel scan using your TV’s menu system. This is the most important and most often over-looked step after connecting the RCA antenna to the TV. Unfortunately each TV manufacturer has a different process on how to get to the channel scan function within its menu settings, so you will have to look at your TV owners manual for those specific steps. Also, make sure your TV input is set to "Antenna" or "Air" or something similar. Also, if you can place the antenna near (or in) a window facing the broadcast tower general direction the better your chances are of receiving a signal. It also helps when you completely uncoil the antennas cable before running the channel scan. If all of that does not work, I would check your TV to ensure that it does indeed have an ATSC tuner which is needed to receive today’s digital broadcast signals. Most TV's built around 2007 have this type of tuner. An easy way to find out is by finding your TV model number and doing a Quick Google Search for your TV model number. The type of tuner should be an “ATSC” (not an NTSC) as mentioned above. If it does not, you will need to purchase a digital converter box. If you can send us a quick email to RCAAntennaHelp@voxxintl.com with your zip code we can take a look to see what other specific information we may be able to provide to help you get watching Free HDTV.

Hello MovieMom - The signal strength at your location is one of the major factors on whether any antenna can receive a signal. Unfortunately, there are some locations where it is difficult to secure a watchable signal on all of your local broadcast signals. Some other factors include things like the surrounding terrain, whether or not you have a line-of-sight to the broadcast towers and even materials used in construction of your dwelling have an impact on the signal indoors. If you can place your antenna high up, near a window, facing the direction of your local broadcast towers you may have better luck getting a signal. Always remember to rescan for channels through your TV menu settings any time you move your antenna. If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to assist you in determining which antenna would be best for your location.

Hello Mike - There are many instances where great reception can be received in an apartment building. However, there are indeed instances where physical obstructions can block those incoming broadcast signals. If you can send us a quick email to RCAAntennaHelp@voxxintl.com with your zip code we can take a look to see what other specific information we may be able to provide to help you get watching Free HDTV.

Hello Carlos - Keep in mind that there are also several other factors that can negatively affect your ability to receive the broadcast signal at your specific location. Each antenna installation location is 100% unique and typically presents its own set of challenges. Objects such as tree foliage, building construction type and materials, metal roofing materials and the physical terrain (mountains & hills) of the land all play significant roles and may severely block the incoming signals at your specific location. If using an indoor antenna, aluminum or steel siding, metal lathe used under older plaster walls, and metal mesh under exterior stucco all can also impact the incoming broadcast signals. When looking at signal strength ratings online, keep in mind that those signal strength ratings are taken at a height of about 30 feet with zero obstructions. As no two antenna installations are 100% identical, reception seemingly always varies from neighbor to neighbor and even from room-to-room even within the same house. Also mileage ratings placed on antenna packaging are merely provided as a general guide to antenna performance and those ratings can vary substantially based on all of the above mentioned items that can potentially affect those local incoming broadcast signals.

Hello DeniceW- We did review the FCC data for Keller, TX & see there are quiet a large selection of over-the-air broadcast stations available in that area. Hopefully you did run a channel scan through your TV menu settings. That is the most often over-looked step after connecting your antenna to your TV. Keep in mind, there are several other factors that can affect your ability to receive the broadcast signal at your specific location. The biggest factors in whether an antenna can receive a signal relates to the broadcasters power and the signal strength at your specific location, the surrounding terrain, whether or not there is an actual line of sight to the broadcast towers, meteorological conditions, large nearby structures and the construction materials used in your dwelling. If you can send us a quick email to RCAAntennaHelp@voxxintl.com with your zip code we can take a look to see what other specific information we may be able to provide to help you get watching Free HDTV.

Hello Designerd - Hopefully you took the time to perform a channel scan through your TV’s menu system as noted in the Owner's Manual as-well-as the Quick Start Guide of the antenna. This is the most important and most often over-looked step after connecting the antenna to the TV. Each TV manufacturer has a different process on how to get to the channel scan function within its menu settings, so please refer to your TV owners manual for the specific steps. After performing the channel scan, make sure your TV input is set to "Air/Antenna" or similar and not "Cable" within your TV menu settings. Remember, If you can place the antenna near (or in) a window facing the broadcast tower general direction the better your chances are of receiving a signal. The signal strength from the broadcast tower at your particular location is the single most important factor on whether or not an antenna can receive a signal. If that does not work, I would check your TV to ensure that it does indeed have an ATSC tuner which is needed to receive today’s digital broadcast signals. Most TV's built after 2007 have this type of tuner. If it does not, you will need to purchase a digital converter box. Hope this helps.