Customer Ratings & Reviews

Hello Focusahead - The signal strength from your local broadcast towers, at your exact location, is the major factor on whether an antenna can receive a signal. No antenna will receive a signal that isn't there. There are some locations where it is difficult to secure a signal due to a lack of strong signals and other factors in the surrounding environment that can potentially (negatively) affect those signals. Some of those other factors include things such as the surrounding terrain, whether or not you have a line-of-sight to the local broadcast towers and even the materials used in construction of your dwelling have an impact on the signal strength indoors. Typically, if you can place your antenna high up, near a window that faces the direction of your local broadcast towers, you will likely have better luck getting a signal. Always remember to rescan for channels through your TV menu settings any time you move your antenna. If you did not rescan for channels after relocating the antenna, any new and expected changes in channels/reception would not be accurate and would likely be much worse. If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to assist you in determining which antenna would be best for your location.

Hello Vanniesdiamond - Sorry to hear that the antenna did not work for you when you tried it at your specific location. Hopefully you did run a channel scan through your TV menu settings. That is the most often over-looked step after connecting your antenna to your TV. Keep in mind, there are several other factors that can affect your ability to receive the broadcast signal at your specific location. The biggest factors in whether an antenna can receive a signal relates to the broadcasters power and the signal strength at the your specific location, the surrounding terrain, whether or not there is an actual line of sight to the broadcast towers, meteorological conditions, large nearby structures and the construction materials used in your dwelling. As no two antenna installations are 100% identical, reception can vary from neighbor to neighbor and even from room-to-room even within the same house.

Hello dslcyco - Sorry to hear that this antenna did not work at your specific location. Hopefully you did run a channel scan through your TV menu settings. That is the most often over-looked step after connecting your antenna to your TV. Keep in mind, there are several other factors that can affect your ability to receive the broadcast signal at your specific location. The biggest factors in whether an antenna can receive a signal relates to the broadcasters power and the signal strength at the your specific location, the surrounding terrain, whether or not there is an actual line of sight to the broadcast towers, meteorological conditions, large nearby structures and the construction materials used in your dwelling.
I would also check your TV to ensure that it does indeed have an ATSC tuner which is needed to receive today’s digital broadcast signals. Most TV's built around 2007 have this type of tuner. An easy way to find out is by finding your TV model number and doing a Quick Google Search for your TV model number. The type of tuner should be an “ATSC” (not an NTSC) as mentioned above. If it does not, you will need to purchase a digital converter box. If you can send us a quick email to RCAAntennaHelp@voxxintl.com with your zip code we can take a look to see what other specific information we may be able to provide to help you get watching Free HDTV.

Hello Bradford - The signal strength from your local broadcast towers, at your exact location, is the major factor on whether an antenna can receive a signal. No antenna will receive a signal that isn't there. There are some locations where it is difficult to secure a watchable signal due to a lack of strong signals and other factors in the surrounding environment that can potentially (negatively) affect those signals. Some of those other factors include things such as the surrounding terrain, whether or not you have a line-of-sight to the local broadcast towers and even the materials used in construction of your dwelling have an impact on the signal strength indoors. Typically, if you can place your antenna high up, near a window that faces the direction of your local broadcast towers, you will likely have better luck getting a signal. Always remember to rescan for channels through your TV menu settings any time you move your antenna. If you did not rescan for channels after relocating the antenna, any new and expected changes in channels/reception would not be accurate and would likely be much worse. If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to assist you in determining which antenna would be best for your location.

Hello KeepLooking - You are correct, the App is just an additional level of customer support we provide to assist our customers in locating their nearest broadcast towers. Knowing the location of the broadcast towers does help when setting up your antenna. Most people these days are familiar with downloading an App to their phone and using the App makes locating those broadcast towers a lot easier. If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to assist you in determining which antenna would be best for your location.

Hello MarkM - Sorry to hear that the antenna didn't work for you at your location. Here are a few tips that might help you start watching free HDTV:
1) - Perform a Channel Scan: After connecting the RCA TV antenna to your TV, make sure you perform a channel scan through your TV’s menu system. This step is often overlooked but is crucial for finding available channels. The process varies by TV brand, so refer to your TV’s manual for specific instructions.
2) - Check TV Input: Ensure your TV is set to the correct input, such as "Antenna" or "Air."
3) - Optimal Antenna Placement: Placing the antenna near a window, ideally facing the direction of the broadcast towers, can improve reception. Also, make sure the antenna cable is fully uncoiled before running the scan.
4) - Verify Your TV Tuner: Double-check that your TV has an ATSC tuner, which is required for receiving digital broadcasts. Most TVs built after 2007 have this, but you can confirm by doing a quick Google search with your TV’s model number. If your TV doesn't have an ATSC tuner, you'll need a digital converter box.
If these tips don’t resolve the issue, feel free to email us at RCAAntennaHelp@voxxintl.com with your zip code, and we’ll be happy to provide more specific assistance.

HelloFireTV - The signal strength at your location is one of the major factors on whether an antenna can receive a signal or not. Unfortunately there are some locations where it is difficult to get a great viewing experience with any antenna. Factors like the surrounding terrain, whether or not you have a line-of-sight to the broadcast towers and even materials used in construction of your apartment building (concrete) have a negative impact on the signal indoors.

Hello - The signal strength at your location is one of the major factors on whether any antenna can receive a signal or not. Unfortunately there are some locations where it is difficult to get a great viewing experience or a large selection of over-the-air channels. If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to assist you in determining which antenna would be best for your location. Keep in mind that there are other factors that are involved when it comes to selecting a proper antenna for your location. Those factors include things like the surrounding terrain, whether or not you have a line-of-sight to the broadcast towers and even materials used in construction of your dwelling have an impact on the signal indoors.

Hello Happy VisioOwner - We're sorry to see that the product did not meet your expectations and that you're experiencing issues with the picture quality. Please keep in mind that the signal strength inside your home is a key factor in the performance of any antenna. Depending on the location and distance of your local broadcast towers, it may be necessary to adjust the antenna's position or direction to optimize reception at your specific location. It's important to note that even today, not all broadcast signals are in HD. In fact, many stations still broadcast programs in standard definition. This can result in a picture that may not be as clear as you likely expected.

Hello JusGuy - Sorry to hear that the antenna did not work for you when you tried it at your specific location. Hopefully we can offer a couple tips that may help get you watching Free HDTV. First of all, we want to make sure that you performed a channel scan using your TV’s menu system. This is the most important and most often over-looked step after connecting the RCA antenna to the TV. Unfortunately each TV manufacturer has a different process on how to get to the channel scan function within its menu settings, so you will have to look at your TV owners manual for those specific steps. Also, make sure your TV input is set to "Antenna" or "Air" or something similar. Also, if you can place the antenna near (or in) a window facing the broadcast tower general direction the better your chances are of receiving a signal. It also helps when you completely uncoil the antennas cable before running the channel scan. If all of that does not work, I would check your TV to ensure that it does indeed have an ATSC tuner which is needed to receive today’s digital broadcast signals. Most TV's built around 2007 have this type of tuner. An easy way to find out is by finding your TV model number and doing a Quick Google Search for your TV model number. The type of tuner should be an “ATSC” (not an NTSC) as mentioned above. If it does not, you will need to purchase a digital converter box. If you can send us a quick email to RCAAntennaHelp@voxxintl.com with your zip code we can take a look to see what other specific information we may be able to provide to help you get watching Free HDTV.