Customer Ratings & Reviews

Hello VirginiaR - Sorry to read that the antenna did not work for you when you tried it at your specific location. Hopefully we can offer a couple tips that may help get you watching Free HDTV. First of all, we want to make sure that you performed a channel scan using your TV’s menu system. This is the most important and most often over-looked step after connecting the RCA antenna to the TV. Unfortunately each TV manufacturer has a different process on how to get to the channel scan function within its menu settings, so you will have to look at your TV owners manual for those specific steps. Also, make sure your TV input is set to "Antenna" or "Air" or something similar. Also, if you can place the antenna near (or in) a window facing the broadcast tower general direction the better your chances are of receiving a signal. It also helps when you completely uncoil the antennas cable before running the channel scan. If all of that does not work, I would check your TV to ensure that it does indeed have an ATSC tuner which is needed to receive today’s digital broadcast signals. Most TV's built around 2007 have this type of tuner. An easy way to find out is by finding your TV model number and doing a Quick Google Search for your TV model number. The type of tuner should be an “ATSC” (not an NTSC) as mentioned above. If it does not, you will need to purchase a digital converter box. If you can send us a quick email to RCAAntennaHelp@voxxintl.com with your zip code we can take a look to see what other specific information we may be able to provide to help you get watching Free HDTV.

Hello skip2 - Sorry to hear that the antenna did not work as expected when you tried it at your specific location. Hopefully we can offer a couple tips that may help get you watching Free HDTV. First of all, we want to make sure that you performed a channel scan using your TV’s menu system. This is the most important and most often over-looked step after connecting the RCA antenna to the TV. Unfortunately each TV manufacturer has a different process on how to get to the channel scan function within its menu settings, so you will have to look at your TV owners manual for those specific steps. Also, make sure your TV input is set to "Antenna" or "Air" or something similar. Also, if you can place the antenna near (or in) a window facing the broadcast tower general direction the better your chances are of receiving a signal. It also helps when you completely uncoil the antennas cable before running the channel scan. If all of that does not work, I would check your TV to ensure that it does indeed have an ATSC tuner which is needed to receive today’s digital broadcast signals. Most TV's built around 2007 have this type of tuner. An easy way to find out is by finding your TV model number and doing a Quick Google Search for your TV model number. The type of tuner should be an “ATSC” (not an NTSC) as mentioned above. If it does not, you will need to purchase a digital converter box. If you can send us a quick email to RCAAntennaHelp@voxxintl.com with your zip code we can take a look to see what other specific information we may be able to provide to help you get watching Free HDTV.

Hello Sueb - The antenna will work on Smart TV's as long as they have a built-in ATSC digital tuner. We are not sure what brand of Smart TV you have but we have thousands of users who enjoy free HDTV with our antennas on their Smart TV's equipped with a digital tuner. If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to assist you further.

Hello ChristopherH - The strength of the signal from your local broadcast towers at your specific location is the most important factor in whether an antenna can pick up a signal. No antenna will pick up a signal that isn't there. Some locations may struggle to obtain a clear signal due to weak broadcast strength and environmental interferences. Factors that can impact signal reception include the surrounding terrain, the presence of a clear line-of-sight to the broadcast towers, and even the building materials of your home. For optimal reception, place your antenna high up and near a window facing the broadcast towers. Don't forget to perform a channel rescan through your TV's settings every time you move the antenna; failing to do so means you might miss out on available channels, worsening your reception. If you can send us an email at RCAAntennaHelp@voxxintl.com and we would be glad to assist you further in determining which antenna would be best suited for your location.

Hello Judy - The antenna is designed to provide reliable performance and high-quality signal reception, regardless of its size. We apologize that the size of the antenna did not meet your needs or was not larger than the one that you already had in your garage.

Hello 1mom - The strength of the broadcast towers signal at your location, inside your kitchen, is one of the major factors on whether an antenna can receive a signal. There are some locations where it is difficult to secure a watchable signal on all of the local channels for multiple reasons. Some of the reasons include things like the surrounding terrain, whether or not you have a line-of-sight to the broadcast towers and even materials used in construction of your dwelling have an impact on the signal indoors. If you can place your antenna high up, near a window, facing the direction of your local broadcast towers you may have better luck getting a signal. Always remember to rescan for channels through your TV menu settings any time you move your antenna. If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to assist you in determining which antenna would be best for your location.

Hello AZ22 - There are also several other factors that can negatively affect your ability to receive the broadcast signal at your specific location. ​Each antenna installation location is 100% unique and typically presents its own set of unique challenges. Objects such as tree foliage, building construction type and materials, metal roofing materials and the physical terrain (mountains & hills) of the land all play significant roles and may severely block the incoming signals at your specific location. If using an indoor antenna, aluminum or steel siding, metal lathe used under older plaster walls, and metal mesh under exterior stucco all can also impact the incoming broadcast signals. When looking at signal strength ratings online, keep in mind that those signal strength ratings are taken at a height of about 30 feet with zero obstructions. As no two antenna installations are 100% identical, reception seemingly always varies from neighbor to neighbor and even from room-to-room even within the same house. Also Mileage ratings placed on the antenna packaging are merely provided as a general guide to antenna performance and those ratings can vary substantially based on all of the above mentioned items that affect broadcast signals.

Hello PatriciaG - Hopefully you did perform a new Auto Program, or also often referred to as a Channel Scan, using your TV’s menu system as noted in the Owner's Manual as-well-as the Quick Start Guide of the antenna? This is the most important and most often overlooked step after physically connecting a new antenna to your TV. Your TV will not recognize any new channels unless this step is performed. Also, The signal strength from your local broadcast towers, at your exact location, is the major factor on whether any antenna can receive a signal. No antenna will receive a signal that isn't there. Typically, if you can place your antenna high up, near a window that faces the direction of your local broadcast towers, you will likely have better luck getting a signal.

Hello KyleK - The discrepancy in channel reception between your two antennas may be due to a variety of factors, such as differences in the antennas' design, orientation, or location. Signal blockages, such as large objects or materials within the walls of your home, can also affect performance. We suggest experimenting with the placement of your RCA antenna and ensuring it's directed toward the local broadcast towers. Be sure to perform a new channel scan after each move or relocation of the antenna. Additionally, checking connections and considering a higher-grade coaxial cable like Quad Shield RG6, if you're not already using one, could improve reception. For further assistance, please feel free to reach out to our support team at RCAAntennaHelp@voxxintl.com.

Hello bbybmr - Sorry to read that this antenna did not work as expected at your specific location. Hopefully you did run a channel scan through your TV menu settings after disconnecting the old antenna and connecting the new RCA antenna. That is the most often over-looked step after connecting a new antenna to your TV. If you did not rescan for channels, any new and expected changes in channels/reception would not be accurate and would likely be much worse. Keep in mind, there are several other factors that can affect your ability to receive the broadcast signal at your specific location. The biggest factors in whether an antenna can receive a signal relates to the broadcasters power and the signal strength at the your specific location, the surrounding terrain, whether or not there is an actual line of sight to the broadcast towers, meteorological conditions, large nearby structures and the construction materials used in your dwelling. If you can send us a quick email to RCAAntennaHelp@voxxintl.com with your zip code we can take a look to see what other specific information we may be able to provide to help you get watching Free HDTV.