Customer Ratings & Reviews

Hello EddieH - Sorry to hear that the antenna did not work for you when you tried it at your specific location. Hopefully we can offer a couple tips that may help get you watching Free HDTV. First of all, we want to make sure that you performed a channel scan using your TV’s menu system. This is the most important and most often over-looked step after connecting the RCA antenna to the TV. Unfortunately each TV manufacturer has a different process on how to get to the channel scan function within its menu settings, so you will have to look at your TV owners manual for those specific steps. Also, make sure your TV input is set to "Antenna" or "Air" or something similar. Also, if you can place the antenna near (or in) a window facing the broadcast tower general direction the better your chances are of receiving a signal. It also helps when you completely uncoil the antennas cable before running the channel scan. If all of that does not work, I would check your TV to ensure that it does indeed have an ATSC tuner which is needed to receive today’s digital broadcast signals. Most TV's built around 2007 have this type of tuner. An easy way to find out is by finding your TV model number and doing a Quick Google Search for your TV model number. The type of tuner should be an “ATSC” (not an NTSC) as mentioned above. If it does not, you will need to purchase a digital converter box. If you can send us a quick email to RCAAntennaHelp@voxxintl.com with your zip code we can take a look to see what other specific information we may be able to provide to help you get watching Free HDTV.

Hello Gibson - The signal strength from your local broadcast towers, at your exact location, is the major factor on whether any antenna can receive a signal. No antenna will receive a signal that isn't there. There are some locations where it is difficult to secure a watchable signal due to a lack of strong signal and other factors in the surrounding environment that can potentially negatively affect those signals. Some of those other factors include things such as the surrounding terrain, whether or not you have a line-of-sight to the local broadcast towers and even the materials used in construction of your dwelling have an impact on the signal strength indoors. Typically, if you can place your antenna high up, near a window that faces the direction of your local broadcast towers, you will likely have better luck getting a signal. Always remember to rescan for channels through your TV menu settings any time you move your antenna. If you did not rescan for channels after relocating the antenna, any new and expected changes in channels/reception would not be accurate and would likely be much worse. If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to assist you in determining which antenna would be best for your location.

Hello John - Is there anything more we can assist you with? If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to offer to assist you further.

Hello - The signal strength at your location is one of the major factors on whether any antenna can receive a signal. Unfortunately, there are some locations where it is difficult to secure a watchable signal. Some other factors that affect the incoming signals include things like the surrounding terrain, whether or not you have a line-of-sight to the broadcast towers and even materials used in construction of your dwelling. All have an impact on the signal indoors. If you can place your antenna high up, near a window, facing the direction of your local broadcast towers you may have better luck getting a signal. Always remember to rescan for channels through your TV menu settings any time you move your antenna.

Hello Cat66 - Sorry to hear that this antenna did not work at your specific location. Hopefully you did run a channel scan through your TV menu settings. That is the most often over-looked step after connecting your antenna to your TV. Keep in mind, there are several other factors that can affect your ability to receive the broadcast signal at your specific location. The biggest factors in whether an antenna can receive a signal relates to the broadcasters power and the signal strength at the your specific location, the surrounding terrain, whether or not there is an actual line of sight to the broadcast towers, meteorological conditions, large nearby structures and the construction materials used in your dwelling. Unfortunately there are some areas where securing a watchable signal is very difficult. If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to assist you further. Have a great day!

Hello Jorgelun7 - Thank you for contacting us. Have you physically performed an Auto Program, or also often referred to as a Channel Scan, using your TV’s menu system as noted in the Owner's Manual as-well-as the Quick Start Guide of the antenna? This is the most important and most often overlooked step after physically connecting the antenna to the TV. Your TV will not recognize any channels unless this step is performed. Unfortunately, each TV manufacturer has a different process on how to get to the channel scan function. The channel scan is typically found within your TV menu settings, so please refer to your TV owners manual for those specific steps on how to perform a channel scan as it is a function of your TV and not the antenna. The channel scan on some TV’s will take some time so please be patient. One the channel scan is complete, you should be able to view channels on your TV. After performing the channel scan, make sure your TV input is set to "Air/Antenna" or something similar and not "Cable" within your TV menu settings. If you can place the antenna near (or in) a window facing the broadcast tower general direction, the better your chances are of receiving a signal. Also, make sure you completely uncoil the antennas cable before running the channel scan. If you have cable that is coiled up, uncoil it before rerunning a channel scan. The signal strength from the broadcast tower at your particular location, inside your home, is the single most important factor on whether or not an antenna can receive a signal. No antenna will receive a signal that isn’t there or pixelation/dropouts will typically occur if the signal is weak or intermittent. Also, keep in mind that you will have to perform a new channel scan each and every time the antenna is physically moved or adjusted. If you did not rescan for channels after relocating the antenna, any new and expected changes in channels/reception would not be accurate and would likely be much worse.