Customer Ratings & Reviews

Hello Bobb - Sorry to hear that this antenna did not work at your specific location. Hopefully you did run a channel scan through your TV menu settings. That is the most often over-looked step after connecting your antenna to your TV. Keep in mind, there are several other factors that can affect your ability to receive the broadcast signal at your specific location. The biggest factors in whether an antenna can receive a signal relates to the broadcasters power and the signal strength at the your specific location, the surrounding terrain, whether or not there is an actual line of sight to the broadcast towers, meteorological conditions, large nearby structures and the construction materials used in your dwelling.

Hello Printer - The signal strength at your location is one of the major factors on whether any antenna can receive a signal or not. Unfortunately there are some locations where it is difficult to get a great viewing experience or a large selection of over-the-air channels. If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to assist you in determining which antenna would be best for your location. Keep in mind that there are other factors that are involved when it comes to selecting a proper antenna for your location. Those factors include things like the surrounding terrain, whether or not you have a line-of-sight to the broadcast towers and even materials used in construction of your dwelling have an impact on the signal indoors. In most instances, if you can place your antenna high up, near a window, facing the direction of your local broadcast towers you generally have better luck getting a signal. Always remember to rescan for channels through your TV menu settings any time you move your antenna.

Hello Flash23 - Sorry to hear the antenna did not work at your location. Your TV does need to have a digital tuner built in. The antenna installation is generally considered to be rather easy and consists of attaching the antenna to your TV and then running a channel scan through your TV menu settings. Performing a channel scan is the most often over-looked step. You must perform a channel scan every time you reposition your antenna. If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to offer further assistance in setting up your antenna.

Sorry to read that the antenna did not work for you when you tried it at your specific location. Hopefully we can offer a couple tips that may help get you watching Free HDTV. First of all, we want to make sure that you performed a channel scan using your TV’s menu system. This is the most important and most often over-looked step after connecting the RCA antenna to the TV. Unfortunately each TV manufacturer has a different process on how to get to the channel scan function within its menu settings, so you will have to look at your TV owners manual for those specific steps. Keep in mind that you will have to perform a new channel scan each and every time the antenna is physically moved or adjusted. If you did not rescan for channels after relocating the antenna, any new and expected changes in channels/reception would not be accurate and would likely be much worse. Also, make sure your TV input is set to "Antenna" or "Air" or something similar. Also, if you can place the antenna near (or in) a window facing the broadcast tower general direction the better your chances are of receiving a signal. It also helps when you completely uncoil the antennas cable before running the channel scan. If all of that does not work, I would check your TV to ensure that it does indeed have an ATSC tuner which is needed to receive today’s digital broadcast signals. Most TV's built around 2007 have this type of tuner. An easy way to find out is by finding your TV model number and doing a Quick Google Search for your TV model number. The type of tuner should be an “ATSC” (not an NTSC) as mentioned above. If it does not, you will need to purchase a digital converter box. If you can send us a quick email to RCAAntennaHelp@voxxintl.com with your zip code we can take a look to see what other specific information we may be able to provide to help you get watching Free HDTV.

Hello SonyTV - Keep in mind that there are several other factors that can affect your ability to receive the broadcast signal at your specific location. ​Each antenna installation location is 100% unique and typically presents its own set of challenges especially in the city with large building and other possible objects that may block incoming broadcast signals. Aluminum or steel siding, metal lath or older plaster walls, and metal mesh under stucco all can interfere to some degree when trying to setup and get over-the-air TV broadcast reception indoors

Hello shep - The signal strength at your location is one of the major factors on whether an antenna can receive a signal or not. Unfortunately there are some locations where it is difficult to get a great viewing experience with some antennas. Some other factors that have an impact on the signal at your specific location include things like the surrounding terrain, whether or not you have a line-of-sight to the broadcast towers and even materials used in construction of your dwelling have an impact on the signal indoors. In most instances, if you can place your antenna high up, near a window, facing the direction of your local broadcast towers you generally have better luck getting a signal. Always remember to rescan for channels through your TV menu settings any time you move or adjust the location of your antenna.

Hello - The signal strength at your location is one of the major factors on whether an antenna can receive a signal or not. Unfortunately there are some locations where it is difficult to get a great viewing experience with some antennas. If you can send us an email at RCAAntennaHelp@voxxintl.com we would be glad to assist you in determining which antenna would be best for your location. We love to hear when people are ready to Cut-The-Cord! Some other factors when it comes to selecting a proper antenna for your location include factors like the surrounding terrain, whether or not you have a line-of-sight to the broadcast towers and even materials used in construction of your dwelling have an impact on the signal indoors. In most instances, if you can place your antenna high up, near a window, facing the direction of your local broadcast towers you generally have better luck getting a signal. Always remember to rescan for channels through your TV menu settings any time you move your antenna.