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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 170 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers have good things to say about the Rechargeable 3-Device Universal Remote, particularly its ease of use, overall performance, and long battery life. Many appreciate its broad compatibility and thin, lightweight design, with some finding the shortcut buttons to be a time-saver. However, some customers have reported issues with connectivity and button quality, while others found the instructions difficult to read.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 170 reviews
  • Rated 5 out of 5 stars

    Ditch the Batteries!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a reliable option for a remote. I purchased this after the batteries exploded in my OEM remote. I did not realize when I purchased but the rechargeable option is great! No more batteries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Have had it for a few years now and still works like new.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt really do what it says

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. I was looking for a remote that would contol my firetv and my firetv stick. This does not work for the firetv stick. At least with my insognia tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice remote. have multiple usages. I have 3 components hooked up to it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote I bought after the one to the TV left

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, yet doesn’t do many things that’s needed to run the TV, unfortunately

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s just OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should’ve purchased the oem remote for firestick. This one can not be controlled by voice and has to be aimed directly at the tv to work. None of this is bestbuys fault, it’s on me for not doing my research.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality, Instructions
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Simple and nice remote with scope for improvement

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1. Support for upto 3 devices is really helpful. One can easily control their TV, Streaming player and Soundbar/Audio using this remote. 2. Compatibility with multiple brands of TVs, Streaming Devices and Soundbars. We can either auto configure or manually configure using the pre-programmed codes. 3. USB C charging - I wish all the remotes have charging option available instead of removable battery. RCA has nailed it by choosing the charging option and that too USB-C. This is the future. 4. Quick access keys - These are extremely helpful. Especially the button for Youtube is not present in Roku. Apart from Youtube there are also buttons for Netflix(N), Disney (D) and Hulu. 5. Ultra thin - This remote is just ½ inches thin and weighs only 1.6 ounces (45 gms) 6. 40 ft coverage - This remote covers upto 40 ft distance. I have tested around 20 feet and it was working fine without any issues. So i believe it should work upto 40 feet far without any issues. 7. Battery life - Battery life as per the specification will last for upto 6 months which is exceptional. 8. Auto power off - RCA has really applied their thought in providing the auto-power off when any of the remote button is pressed for more than 15 seconds. Especially this will be helpful when the remote gets stuck in the couch. This will greatly increase the battery life. 9. Setup - Setup was overall easy. Especially the Roku was preconfigured. I had to just configure my LG TV using the Auto code search which took about a minute. For my Bose Soundbar it took a little over 2 min as i had to key in couple of different codes using manual setup. Note - It is better to charge the battery fully before using it. I charged it for about few hours before the charging indicator turned from red to green. Also we can reset the remote anytime by using a paper clip in the Reset hole present in the back of the remote. Cons: 1. Buttons - Buttons are a bit hard especially the Up, Down, Left and Right directional buttons. RCA should consider changing the design of these buttons as it is sometimes required to press the button couple of more times in order to operate it. 2. Sensitivity - Sensor sensitivity is just average. We have to point it straight to the device or 10 to 20 degrees away in order to operate it. If it is bit more than that the Remote doesn't work. I wish the remote sensitivity was as good as Roku remote or atleast half of it. 3. Manual setup - Manual setup using the pre-programmed codes is a little tough as it requires us to have the instruction manual to know which button is for which number. It would have been nice if the numbers were mentioned in the keys in a smaller font to make it easier. 4. Not Backlit - It would have been nice if the remote had the Backlit feature which will be helpful especially in the night. But at this price point we cannot ask for more.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Philips universla smart tv control

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt woek as expected. Not all buttoms apply orn work

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello RoxanaE - It looks like this review was placed on our RCA universal remote, but you mentioned Philips in your comment. For almost all universal remotes, not all buttons will provide full functionality on every TV brand, as universal remotes typically do only guarantee core features.

  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because it didn’t work for me

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hi KathyW – Sorry to hear the remote didn’t work as expected. Universal remotes may require trying different setup codes or the Auto Code Search for the best results.

  • Rated 3 out of 5 stars

    Nothing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She didn't work with TV. Looks like she's for another TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Great replacement for all tvs and it seems to respond faster than even the original!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Place To Go To Not Get Ripped Off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has your back to replace lost or broken remotes for a fraction of the price that the manufacturer would charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Home phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return them, they weren’t operating correctly! But I did buy others that were perfect

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello Patty – It sounds like your review may have been left under the wrong product listing. The RCA Rechargeable 3-Device Universal Remote is designed to control TVs, streaming devices, and soundbars — not home phones as the title of your review and actual review note.

  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all purpose remote control for secondary tv.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased hoping it (remote) would actually pair with my samsung home theater sound studio, but when i got home the remote never paired, no matter what i tried. The very next day i flee out gor work, and when i came back from my work trip, I simply couldn’t return this trash.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hi Director – Thanks for sharing your experience. This remote is designed to support most TVs, streaming devices, and soundbars as noted on the packaging. It does not include code support for full home theater systems or advanced audio setups like Samsung sound studios. That would explain why you were unable to pair it. If you're ever unsure about compatibility in the future, we’re happy to help confirm before you buy.

  • Rated 1 out of 5 stars

    Does not work and no support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote worked a short time with my Samsung Tv and Sonos, then suddenly out of nowhere, when I aim at the tv, it continuously scrolls down. I can’t even use it. Samsung says it is not their problem, RCA says they don’t support remotes, and the wonderful BESTBUY total plan that I purchased allowed me to chat with geek squad where the agent told me he/she would set up an instore appointment or they could come out for $103.99…not even an option to help me trouble shoot. And to make matters a little more clear, when the remote initially worked, I purchased a 2nd remote for another tv. I tried to set this one up as well in case maybe a button was stuck - same issue happened. Now i am stuck with 2 remotes that don’t work and no one to help.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello, LHemo – Thank you for taking the time to share your experience, and we're sorry to hear about the frustration you've had. Since both remotes showed the same scrolling behavior, it's unlikely that two units would coincidentally have stuck buttons. This may instead indicate an improper code entry or, in some cases, a TV model that isn’t fully compatible—despite Samsung generally being one of the most supported and reliable brands with our universal remotes. While there is a single code listed for Sonos, it's worth noting that most Sonos products offer very limited support for IR remote functionality.

  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the remote but it’s not easy to program and rca is hard to contact ..their app doesn’t work to sync the remote to the tv. I’m thinking about returning the item

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello Alex - We’re glad to hear you like the remote, but we’re sorry to hear you had difficulty programming it. To clarify, there is no app required or available to sync this remote—it’s programmed manually using the included code list or the Auto Code Search feature. Detailed programming instructions can be found at https://www.rcaremotessupport.com, which also includes troubleshooting tips and assistance.

  • Rated 5 out of 5 stars

    Remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working as expected. Would recommend to family

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't compatible with my roku device, would never by this kind of product again

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello Patroit162 – The remote is compatible with many Roku streaming boxes and TVs, but there are exceptions. This remote may not directly control Roku Streaming Sticks (which plug directly into the HDMI port and use RF or Wi-Fi remotes). or Roku soundbars that do not use traditional IR remote signals. If you are using a Roku box (not a stick), there are multiple codes listed in the manual for programming, and it may require trying each one or using the Auto Code Search to enable full functionality. Compatibility details are provided on the packaging and in the manual.

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well and it’s rechargeable. I would recommend.

    I would recommend this to a friend
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