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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 452 reviews

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87%
would recommend
to a friend

Customers are saying

Customers enjoy the professional and fast installation of the rear back-up camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 452 reviews
  • Rated 1 out of 5 stars

    Bad attitude unprofessional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer Molina rolled his eyes as if he didn’t want to be bothered and do his job when I told him that needed to be done

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera view looks great just wish I went for the backup warning

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    allow refunds for this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ended up not getting this done but not having refunds on this service is so stupid bc now i’m out $160 for something i didn’t even have done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast and it works perfectly. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install experience with experienced and helpful installer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love t!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always helpful and attentive to my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good display and clarity, would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did great. I'm very happy with the final product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great installation services by geek squad - thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed it really good. I have no problem with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in and out in no time with no hassle so far no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy! Great communication! Very neat installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up camara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an ok camara, nothing fancy bought from another store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the Geek Squad did a great job. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is working pretty good, would buy another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera real clear picture highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great backup camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professionalnal installed on my car by Bestbuy Tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was amazing. No flaws whatsoever.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scheduled, rescheduled & rescheduled again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Colma has cancelled multiple times. Purchased in September, now next appointment in the new year. Finally called up to get money back for the installation charges and I get "I'm sorry the order cannot be modified, please call back in a few days." Ok, how will a few days fix it? "I dont know sir, every agent just knows that a few days fixes the issue." Unsatisfactory for as many purchases as I make at BestBuy...

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      This sounds like a unique issue and we apologize that you have been unable to get your appointment/support. We know that multiple delays, or a delayed refund, would not be ideal. We would encourage you to speak with a member of the leadership team at your local Best Buy store. You can find the contact information for your local store at www.bestbuy.com/storelocator.

  • Rated 2 out of 5 stars

    Monitor will need to be replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technican did a very good job installing the back up camera and monitor, and explaining its functioning to me. The screen is bright blue after the vehicle is put in Drive, so the monitor is turned off to eliminate the distraction. Also, the screen had several scratches on it when it was taken out of the box. Best Buy is in process of securing a replacement which will be swapped out when it arrives.

    I would recommend this to a friend