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Customer reviews

Rating 4.4 out of 5 stars with 452 reviews

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87%
would recommend
to a friend

Customers are saying

Customers enjoy the professional and fast installation of the rear back-up camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 452 reviews
  • Rated 4 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera and it works well. Able to adjust the camera pretty easily bit i wish there was an option to view the rear without having to be in reverse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, even better intallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This store was much more available with their installation than any other Best Buy in the area. I'm glad I came here - Great service. Very friendly and welcoming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new car stereo and my back camera installed at the same time. Both items installed and out the door in an hour. THESE GUYS ARE GREAT!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor corp system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried to address my concerns with customer service the day of the installation and I've also filled out a similar survey in the past without any one from Best Buy contacting me for the far less than satisfactory experience that we had

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not to happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They said it would take an hour and a half, and it took five hours.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. I apologize for the disappointment as this is not the kind of service we aim to provide our customers. It's always frustrating when an appointment doesn't go as planned. We hope you give us another opportunity to better serve you in the future.

  • Rated 1 out of 5 stars

    Not At All Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canceled my appointment without notifying us, in fact we got emailed about one before appointment to say appointment time was close and how we were in good hands. What a joke! Your system is flawed. I would never waste my time again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth spending the extra loot for the head unit when back up camera is included. Clear picture and great functionality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless. My wife went with the kit, and tech told her she needed wireless camera, even though kit would not support wireless. Manager had to get involved, to refund installation, and kit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad worst service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents never installed the rear back-up camera, made my daughter wait 3 weeks and never installed it. Worst service. At least they refunded it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charged extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the service for installation online and THEN found out when making my appointment it would cost me an extra $150 for the car type i had. Happy with the tech, unhappy with best buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great Camera, Bad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go back twice to get camera working, also the installer had a lot of attitude when approached with the problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is easy to mount, works great, has great picture, even at night. better than expected. connected directly into my new pioneer radio, so has a great display screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a gift from my fiance I absolutely love it the gentleman that installed it was great I am so so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better late than never

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my truck needed. This falls under the category of stress management for me. I can see what is back there now. Great installation to boot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great. It removes the blind spots from backing up in my truck. The installer was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a vehicle that is hard to see backing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's Toyota Solara is very difficult to see out the back. This camera in the rear view mirror is the perfect solution, instead of buying a different car.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad did not have proper tools to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the camera on the internet and added the to have it installed by Geek Squad.. After waiting about a week I took it in and they told me they didn't have the proper tool to do the job because I had a Ford. I returned the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did our install and it went super fast and well. Looks factory, these guys know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good back up camera works perfect with my Kenmore stereo great picture would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this camera is amazing, very clear and a wide view as well. anyone with a large truck as mine should invest in this product.

    I would recommend this to a friend