Customer Ratings & Reviews

had to take it to CarToys for the install as they had no way of removing factory mirror from the 2014 mustang

They do an amazing job installing and warranty all the work.

Heavy duty and looks like a factory install , can be adjusted

Bought product and got it installed in a timely manner

Has lines to help back up! The color is really vivid.

Installed instore Good camera and works efficiently

The image is crystal clear and the unit is tiny. Perfect.

what a deal and install was fast and professional.

Nice camera, its very clear and does the job well.

Scratched up the inside of my car ................

Did not have it installed at Best Buy because it was 5 weeks on waiting list. If you can’t do better than this you don’t need to be in the installation business.

Purchased a backup cam and purchased installation. The sales reo said this was the last one and was a popular seller for the last 6 months, so I grabbed it as these seemed to be a popular item. I was later called by the service tech who confirmed what I had bought, what was needed to be done and he asked if I could come in earlier than what had been scheduled. When I went to the store the installer said the mirror was a seperate installation chartge from the backup camera. I was surprosed by this as the irtem was a package. The service tech siad these were a new item and the sales rep may have been unaware to make seperate charges for camera installation and mirror installation even though they are sold in one package. He said I would need to be charged more for a mirror install. Finding out I was going to have to pay an addition $75 made me return the item and get my money back for the purchase.

They didn’t have the right tools to install the camera

Camera is just okay. Moves a lot, but does do the job.

Will get another device installed instead. Thanks.

I do not recommend this product. I returned the item

bought this service package to get the backup camera for my 2012 honda odyssey ex installed because the review for my camera system suggests me to get it done at bestbuy. I called beforehand to confirm the make/model of the car and camera system type and specially asked if they had any prior experience of installing this system,and got positive answer. But when i got there on the appointment date with the parts and instructions, they claimed they couldn't do it because the instructions require drilling a hole at the back plat even thou the drill saw was provided and i gave them the OK because they don't want to be liable for any mistake. While i appreciate their honesty but at the end of the day they sent me home because they are not good enough to get the job done. That's not the end of the story. The technician couldn't even cancel my service, they said the order was filled, so i had to call myself, which i did, only to get bounced to geeky squad, and then to post purchase department, but nobody was answering my phone so i got hung up eventually. i had to stop by customer service and get it returned. what a waste of my time. i will just do it myself

Make sure you remember to check everything before leaving especially the headlights and dash panel. Tech left that unplugged noticed it that night and had to go back the next day and get it fixed, the mechanics initially were a bit reluctant to look without an appointment, but I explained the situation and they fixed it and now the product is working perfectly. So glad to have a better view in my suv.

I drove 35 minutes to the Victor, NY Best Buy to have a backup camera installed on my truck. I had called several days prior and set an appointment up. When I arrived, the service tech told me my appointment was scheduled for the day before and I was a no show. I explained that I had made the appointment for the time I was there. I had taken off of work and drove all the way out there. He then proceeded to tell me that he could not install the camera as he was still learning everything and hadn't done one before. He said I could come back tomorrow and they would do it. I wasn't going to waste my time or my gas coming back out to them. I installed it myself instead. Thanks for saving me the $100!

had my Amazon bought back up camera installed on my 2005 Dodge Grand Caravan immediately as a walk in - camera works perfectly... little hitch ... undetected during the day... apparent at night... inside lighting does not work anymore upon opening door, hatch etc.. will go back to have problem corrected...to be updated to 5 stars upon resolve -