Customer Ratings & Reviews

Hi Abi! Thank you for sharing your feedback! Our device is designed to replicate the feel of paper, which is why it doesn’t have a traditional backlight like tablets. Instead, it relies on front lighting for a more natural, glare-free reading and writing experience, reducing eye strain. That being said, we appreciate your thoughts and are always looking for ways to improve!

Hi there! We’re sorry to hear that your experience with reMarkable Paper Pro didn’t meet your expectations and that you decided to return it. Your feedback on the performance of the device is valuable input, and we’ll be sure to share it with our team as we work to improve. Best, Stina

Hi there! Thank you for sharing your feedback about our device. If ever you need assistance with anything on the device, feel free to reach out to our support and they'll help you the best that they can. You can reach out to them through here: https://support.remarkable.com/s/contactsupport

Hi! Thank you for your feedback. We’re sorry to hear that you found the screen flashing distracting and that the pen feel did not meet your expectations. We’re always working to improve our products, and your insights are very important to us. Best, Stina

Hi Robb! We're truly sorry to hear about your reMarkable's screen breaking from a 3-foot drop, even while in its protective case. We designed the reMarkable to offer a focused, paper-like experience, and as such, it doesn't currently include extensive AI features beyond handwriting conversion to text. Our focus is on providing a distraction-free environment for thinking and creating. We value your feedback and will certainly take your experience into consideration as we continue to develop our products.

Hi Chuck! Thank you for your feedback, and we’re really sorry to hear about your experience with misplacing your Remarkable device. We will look into this suggestion for future updates. Please use our feedback form if you'd like to share any other ideas or suggestions tinyurl.com/TellUsrM as we work to better our product.

Hi Danielle! We appreciate your honest feedback, we understand your concerns about the reMarkable's organization, price point, and overall user experience. If you're interested in organizing your files, we recommend checking our web page: https://support.remarkable.com/s/article/Organizing-your-files We're committed to exploring ways to enhance its organizational capabilities and overall value.

Hi Shannon! We completely understand your frustration with the absence of a built-in spell check feature and the limitations you've encountered with the user interface. Our devices are designed to foster creative and mindful thinking, much like a traditional notebook, but without the burden of carrying multiple notes. We genuinely appreciate your input and are always open to suggestions for improvement.

Hi! Thank you for your feedback. We understand the issues you're experiencing with the display. The flickering on your reMarkable Paper Pro is due to extra rendering required for certain colors, especially darker shades or high contrast ones. This is normal and ensures the display stays sharp and clear. However, don't hesitate to reach out to our support team if you think this is not normal. You can do so here: https://support.remarkable.com/s/contactsupport

Hi Amy. Thank you for your feedback about the writing experience on the reMarkable Paper Pro. We're sorry to hear it hasn't met your expectations compared to your experience with the reMarkable 2. We understand how important this feature is, and your input helps us identify areas for improvement.

If you’d like to share additional suggestions, feel free to use this form: tinyurl.com/TellUsrM. We’ll ensure your comments reach the right team.

We appreciate your honesty and hope to improve your experience in the future.

Hi! We appreciate the feedback you have given and are glad you love the writing experience. For the sync issue and dead pixels that you encounter, please reach out to our support team as they would be happy to assist further. You can do so here: https://support.remarkable.com/s/contactsupport

Hi Scott! Thank you for taking the time to share your experience with your reMarkable tablet. We understand your frustration regarding the ghosting issue you've encountered and the difficulties you've faced with customer support. Our team has reached out to you directly to assist you with this issue.

Hi Alana! I understand the inconvenience you've experienced with our desktop app. It seems our support team is handling your case continuously as of now. Please continue to contact them to have this resolved. We’re committed to ensuring a better experience for all of our users, and we'll take note of your feedback to improve in all aspects of our services.