Customer Ratings & Reviews

Hi there! Thanks for sharing your thoughts, we really appreciate it. We’re glad to hear the reMarkable Paper Pro works well for you in terms of design and reading. We understand your concerns about speed when drawing or editing PDFs, and responsiveness is something our team continuously works to improve through software updates. We’ve shared your feedback with our product team, it’s insights like yours that help shape future improvements.

Hi there! We understand how concerning it is for the screen to fail so soon, and I appreciate you giving reMarkable a try. It makes total sense to stick with the tools that best sync with your Office suite, but we'd love to see you back if you ever need a distraction-free space again.

Hi Abi! Thank you for sharing your feedback! Our device is designed to replicate the feel of paper, which is why it doesn’t have a traditional backlight like tablets. Instead, it relies on front lighting for a more natural, glare-free reading and writing experience, reducing eye strain. That being said, we appreciate your thoughts and are always looking for ways to improve!

Hi! Thank you for your feedback. We’re sorry to hear that you found the screen flashing distracting and that the pen feel did not meet your expectations. We’re always working to improve our products, and your insights are very important to us. Best, Stina

Hi Chuck! Thank you for your feedback, and we’re really sorry to hear about your experience with misplacing your Remarkable device. We will look into this suggestion for future updates. Please use our feedback form if you'd like to share any other ideas or suggestions tinyurl.com/TellUsrM as we work to better our product.

Hi Robb! We're truly sorry to hear about your reMarkable's screen breaking from a 3-foot drop, even while in its protective case. We designed the reMarkable to offer a focused, paper-like experience, and as such, it doesn't currently include extensive AI features beyond handwriting conversion to text. Our focus is on providing a distraction-free environment for thinking and creating. We value your feedback and will certainly take your experience into consideration as we continue to develop our products.

Hi there! Thank you for sharing your feedback about our device. If ever you need assistance with anything on the device, feel free to reach out to our support and they'll help you the best that they can. You can reach out to them through here: https://support.remarkable.com/s/contactsupport

Hi Danielle! We appreciate your honest feedback, we understand your concerns about the reMarkable's organization, price point, and overall user experience. If you're interested in organizing your files, we recommend checking our web page: https://support.remarkable.com/s/article/Organizing-your-files We're committed to exploring ways to enhance its organizational capabilities and overall value.

Hi Shannon! We completely understand your frustration with the absence of a built-in spell check feature and the limitations you've encountered with the user interface. Our devices are designed to foster creative and mindful thinking, much like a traditional notebook, but without the burden of carrying multiple notes. We genuinely appreciate your input and are always open to suggestions for improvement.

Hi! Thank you for your feedback. We understand the issues you're experiencing with the display. The flickering on your reMarkable Paper Pro is due to extra rendering required for certain colors, especially darker shades or high contrast ones. This is normal and ensures the display stays sharp and clear. However, don't hesitate to reach out to our support team if you think this is not normal. You can do so here: https://support.remarkable.com/s/contactsupport