Customer Ratings & Reviews

This remote is easy to use. My only objection is that it requires regular recharging. The battery does not last very long. It is too complicated for my wife who is technically illiterate. That is why I got it originally. I really need a voice activated one for her.

Easy to understand and works well. I do miss my older version that had a cradle and batteries automatically recharged but overall this model gets the job done

I upgraded from an analogic controller I had for 10 years. This is a pretty good unit but you need to have it programmed. Also the battery runs down every 3 days and if it gets low on charge it forgets things. As soon as you recharge it, it's memory is back on track. But, like most smartphones today, you cannot keep it on the charger but need to let it run down.

The remote stopped working, my Geeks came out to fix and found out that I was using inferior batteries. Who knew? So we popped in some Duracels and boom! it worked again. They didn't even charge me the $99 since he was here for (seriously) 2 minutes...Thanks guys!

I'm hoping this is an anomaly, but this thing is eating batteries, as in two a week. Taking it back today as the Geek Squad has not called me back after calling them twice (NOT GOOD).

works well, but goes thru batteries pretty quick - overall I would recommend

A bit touchy, battery life could be longer, whole device could be longer in order to have longer volume controls.

He fixed my problem quickly. The item was only defective because the battery needed to be replaced.

Very handy. Does everything. But does not last long

We had a Harmony One, that worked just fine until the charging cord needed replacement and, the battery! Neither, was in stock nor carried anymore. It seems Logitech doesn't believe in supporting their products after a couple of years!

remote uses a lot of battery power, feel like I have no manual to review why I am having difficulty, it seems to have a mind of its own

Harmony Universal Remote was not working at all. Geek Squad phone technician diagnosed problem as a need for re-programming. Technician arrived. Found no need for re-programming and recommended new battery. New battery did no good. Harmony Remote crapped out after a year. Need to but new remote - and re-order programming.

These harmony remotes are problematic and frustrating. They are touchy and freeze up all the time and they also seem to eat up batteries.

Reprogrammed 4 times Paid twice for visits Still does not switch between cable, satellite and music system Discharges within 2-3 days Hate it