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Customer reviews

Rating 4.5 out of 5 stars with 3597 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 54 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    The Geek Squad Agents -alias-Super Heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the 70 inch Tv on our brick fireplace wall! They then programmed our Harmony remote to be compatible with the new TV. The Geek Squad were prompt, professional, and thorough!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy to use remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Harmony Ultimate One remote when it was on sale from Best Buy. It is capable of programming up to 15 devices. Very user friendly . Since Best Buy set up my new TV and SONOS speakers I had them set up the remote while they were here. This remote definitely makes switching from inputs from my equipment in the other room a breeze. I Love the technology. Way to stay ahead of the game Logitech.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Complicated Setup Required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced all the various remotes in each of our motel's rooms with the Harmony Remote. The Geek Squad spent a considerable amount of time programing every device for every TV, DVD & Cable Box...huge job and they were magnificent.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Geeks answered all questions; gave good advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad made the universal remote work with our older TV and DVD player through the use of apps and skill. Everything still working as planned to this day.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new televisions required programming of our harmony and we were concerned with the compatibility. The Geek Squad agent arrived and within minutes had the harmony programmed. She was able to program all of our needs with the one remote. The agent was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Installation

    Rated 5 out of 5 stars

    makes accessing tv, dvr, etc, easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony works great with my samsung smart TV, DVD, and music with one easy remote. The Best Buy installer did a great job with the installation. I had a hard time trying to watch movies but I now have no problems. I have since bought a second harmony remote for another room in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    This was a great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad programmed our new logictec remote. I controls our TV, Sonos, Sound bar, Cable box, and Audio System Really love the help button as it basically fixes itself

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great to have a Technician that knows all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Ramey was prepared for all my questions and needs. He was patient with the training session for the Harmony Remote unit. The TV, audio system, DVD, cable system and Roku were added to the remote. Everything works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys came out and did a great job programing my new Logitech remote. I can now control TV, CD, blue ray, radio all from one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    experrt knowledge of a small niche

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was outstanding. The synchronization problem was complex and he knew what to do. I had tried on my own to link my Google home with the device known as a harmony hub. The latter connects to my Comcast box and converts a voice command into and infrared signal to function as a verbal remote control. It is almoost possible to do without expert knowledge. I would highly recommend my technician for any duel service requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Very nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great specifications. Old stereo receiver died and new one just plugged in with no problems. Entire system controlled by old harmony remote.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    excellent setup for a universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the remote was setup to access both DirecTV and the smart TV functions. works great, easy to use. everything was explained and checked before leaving

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    simple and easy to use after Geek Squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very smart and easy to use remote control that enables the turning on and off of my Samsung Smart TV, Samsung Sound Bar and Sub Woofer and Comcast HD box.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    remote replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced my outdated remote with a new harmony remote. runs all my components. love it

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of programming the all-in-one remote control. Life is much simpler with one controller for 5 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works eell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. It's controls every piece of tv related equipment that we have hooked up. The people who came were very knowledgable.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    My husband used to have a holster for the remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is idiot proof. So nice to only have one remote that manages all the systems...TV, Blue Ray, Sound Bar, ...

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    excellent remote to have all- in-one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once set up by Geek squad very easy to use and very convenient. All remotes into one with this Harmony.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Geek Squaders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad members who came to my house were exceptional. They installed my universal remote to make it compatible with all my devices and explained it to me very well. They were very professional and willing to answer all of my questions about the device. They even cleaned up the mess of cords behind my TV. A+

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Harmony Remote for quite a while but knew I did not have it programmed to it's full potential. After purchasing a new Samsung TV with SmartHub, I could not for the life of me figure out how to program the Harmony for all the new features. Gus Brooks to from Geek Squad the rescue. He came out and not only programed the remote but verified that we had set up the new TV correctly. It was well worth the price e of the service call.

    I would recommend this to a friend