Customer Ratings & Reviews

Had the Geek squad come and program my harmony Logitech 700 universal remote. Only controlling my Samsung TV,Denon receiver,Roku and DirecTV genie but these were more than I felt like doing. My geek squad agent Phil did this in less than 15 minutes and now my wife is happy because we were using 4 remotes before...

The geek squad installed the TV in the spot where my 60 inch plasma set had been. They connected my sound system and other video inputs and programmed my Logitech remote to control the new TV. I am well-satisfied with the installation. The geek squad worked long & hard to insure that the Logitech remote did the things that the LG remote does. They were (mostly) successful.

Asif, our tech, handled all the mounting and pro gaming and oriented us to ease of use

The agents connected my Panasonic tv, my Apple TV, my Pioneer AV receiver, and my Samsung Blu-ray player to operate from my new Harmony remote, thus eliminating four individual remotes down to just one simple button to turn on all my devices

The Geek Squad agent was able to install the Logit=ctech remote quic service.kly and even added features to minimize the use of other remotes such as a separate remote for our Roku.

The harmony all in one remote was programed by a Geek Squad agent and has been easy to use, following his tutorial.

I enjoy having all my entertainment units on one remote.

Excellent service . Very knowledgeable technicians . After installation , they explained all features of the device slowly and patiently , and answered all questions .

Josh installed our universal remote in a timely and thorough manner. Upon his on time arrival, he realized that I had purchased the incorrect Universal Remote. Rather than leaving or rescheduling, he drove to the local Best Buy and returned with the correct model. He installed it and even updated system. For the first time in 5 years, our home theatre system works in a clear cut and easy manner! I should add I purchase the TV at a very high end store with very high end installation. None of it worked 100% until Josh and the Geek Squad installed this new remote. Thank you - I was very apprehensive to use the GS prior to this appointment. I will have no reservations next time. Thanks Josh and GS!

The Geek Squad agents came three days after a terrible installation and helped us with all of the remotes on the 2 new TV's, a 40" and a 75", the sound bar and blue ray recorder. They also found some wiring errors and corrected them. The 2 agents were terrific!! They made the use of the remotes and devices so easy for us to understand! Again, THANK YOU for great service!! Gary & Judy

Geek Squad rep was on time and did an outstanding job in programming my Logitech Harmony Elite remote. I previously tried to program this remote myself but was only partially successful. My biggest challenge was getting the remote to control the volume of my Sonos Playbar. He solved that issue as well as programming remote to control my LG OLED TV, Cox HD Recorder, Samsung HDR Blu-Ray Player, and Apple TV. No longer need two different remotes and iOS apps to control my system. Well worth the money spent.

The Geek Squad Tech that programmed my Harmony was amazing and very knowledgeable. I had 5 devices and a Digital Switching device. He explained what he would be doing to keep me informed and then completed the tasks. He was extremely polite and took care to protect my new hardwood floors. I’m sorry that I can’t remember his name, but I hope that you follow through with him regarding my satisfaction. I would recommend him to anyone that requires a great Geek Squad technician.

Easy as 1-2-3. 1. Geek Squad Techie arrived. 2. He went to work. 3. 45 minutes later I no longer had a problem. Great service and he knew exactly what to do. He did a great job explaining how to use the master remote so that both my wife and I could use it. I should admit that we are both somewhat technically challenged.

My Geek Squad agent programmed my Harmony 650 Universal Remote in a matter of minutes. He made sure I understood how to use it for all my devices, then gave me his contact information so I can call him with questions or problems ( there have been none so far). The experience was painless and I am very happy with how this has simplified the enjoyment of using my electronics.

After mounting our TV, and sound bar and hooking up all devices, they programmed the remote and showed us step by step how to use it. They made sure everything was correct by turning each scenario of devices on. This was our second Harmony remote!! Great to have makes life so much easier.

Our new televisions required programming of our harmony and we were concerned with the compatibility. The Geek Squad agent arrived and within minutes had the harmony programmed. She was able to program all of our needs with the one remote. The agent was awesome.

The agents installed my AppleTV and even downloaded the apps I wanted. The two agents were very knowledgeable and extremely helpful with explaining how everything works. I highly recommend the Geek Squad service to anyone in need of electronic assistance!

The geek squad technician arrived as scheduled after calling about 20 minutes ahead of arrival. He was very professional in attitude and appearance and proved to also know his job. He completely reprogrammed the 5 year old harmony system, remote, and iphones and ipads and was finished in less than an hour. No problems since.

My husband and I are both so glad we decided to get the universal remote and to have the Geek Squad guys program it for us! Both of us are in our late 60's and even though I am pretty tech savvy, my husband on the other hand, is not. He likes to run the remote, and having one remote set up to control everything is a godsend. The Geek Squad boys asked us a few questions, programed the remote to control our entire entertainment system, tuned up the speakers, and then took all the time we needed with them to explain how it works and to walk both of us through the way to use this remote for our set-up. They were so patient, and made it so easy. This service saved both of us a lot of frustration and if we should have any problems, they will walk us through fixing our issues right over the phone or make a service call. With todays electronics we want them to all just work seamlessly......this is the easiest set-up ever to control everything....with one remote and I highly recommend this to anyone upgrading their systems.

The agent reprogrammed my tv to receive my streaming channels which had been lost during a storm.