Customer Ratings & Reviews

Harmony Remote was programmed by Michael and everything works from this one remote. Thanks Michael.

they did a great job making sure my remote worked with all components.

Bryce did a great job. Like always. Set up everything and everythine is working good. Very knowledgeable and showed us how everything works

I have wired up many a system over the decades. Glad to let someone accomplish it in a few minutes instead of trial & error.

Daniel and Luis were fantastic in programming and demonstrating our new remote. Kudos to them and Geek Squad!

Very pleased with the guys that came out. It's been a good experience all the way around. One exception is the phone service to talk with someone. Very difficult to communicate with that automated service BAD BAD BAD on the phone deal. As far as the remote love it still learning my way around with what buttons do what such as fast forward and such. I'm working with You Tube Tv and trying navigate through their system. One Remote for all is very nice!!

Good remote. Works well thru my wood cabinet doors. It is very touch sensitive till you get t used to it! Would recommend this to my friends.

I cannot say enough good things about the Best Buy (Geek Squad) Service folks who installed my TV, sound bar and Harmony remote. As great as the physical installation went, probably the best part was their work programming my remote. I am confident this is something I could have figured out myself, but they did a great job getting it set-up perfectly for me quickly and doing so the first time. We had a brief discussion about what I had purchased and why and they took that information into account when programming my remote. Definitely worth the money.

The Geeks were there to set up our new TV with this control which included all the components attached to the TV. It works great and we're very happy with it.

Love this brand and products. Always delivers quality

The best way way to get your high tech equipment set up and working correctly!

The technicians assisted in programming all of my components with the Logitech Universal Remote.

Tech connected new cable box to my home entertainment center universal control.

Great job by the technician. He helped immesurably with all of our devices. The Logitech works better than ever now. So happy I switched back to Directv.

I have been through at least 5 other remotes. On average 1 a year. This is the best of the best. Super easy and consistent to use...

The Geek Squad agent Camron did an outstanding job of customer service. He not only diagnosed the problem I was hoping to get resolved on my old laptop, but he stepped right in and was very helpful in my purchase of a new laptop (Lenovo Yoga 9i). He then demonstrated excellent teamwork with Geek Squad Agent Alec, who transferred a significant amount of data from my old laptop to the newly purchased one.

The agent programmed my remote and explained how to operate my Amazon Fire Stick for the Netflix I had purchased.

Troubleshoot TV and program universal remote Good work with positive results

agent downloaded the software from my account and got my harmony remote working agagin

The technician arrived right on time was very helpful in explaining what he had done and how I could use the Harmony Remote.