Customer Ratings & Reviews

The follow-up agent that completed the install of our new all in one PC was excellent!!! Even spotted the battery issue with my lap top sitting at a different desk. (It is now in the Geek Squad "shop" to install new battery.) Overall, the Manager in charge of the Gilbert store Geek Squad went out of his way to find a free tech to fix the installation issues, and deserves a very LARGE pat on the back! Wayne Boettger

agent downloaded the software from my account and got my harmony remote working agagin

Good service, very thorough. Every component worked well incl. Apple TV ,DVD,Head Set, and Visio Smart TV, Netflix --All on 1 universal remote

Love this brand and products. Always delivers quality

Troubleshoot TV and program universal remote Good work with positive results

your agent knew what to look for and fixed my problem. My computer works great now

Super gadget with phenomenal capabilities. It’s much smarter than I am and takes time to learn. Results are worth it.

New Harmony Remote has a charging dock, so no more batteries. Easy to use and a definite improvement over older model.

The Geek Squad was awesome teaching us and making sure we could navigate the remote even with our smart phones

Ben did a great job programing all the devices to work with the Universal remote. All works well.

Happy to have the remote working again. Was not working with the old one anymore and the guys were very helpful hooking up the new one.

The Geek person was very professional and fixed an app on my laptop in a very short time.

Had Geek squad program my Universal remote for my home theater system. It's nice to use the one remote and customize for my system

This is a great remote controlling the TV and all Stereo equipment with one remote.

Geek Squad did a superb job of installing our new TV and programming our remote. Excellent job .

Some of us need help to set up the new technology that is available such as the new Harmony Remote I purchased. The gentlemen from the Geek Squad who came to set the programming of my remote were very responsive and quickly had me in operation. They answered all my questions and demonstrated the capabilities of the unit. Their excellent work and great attitude certainly made me a loyal Geek squad supporter.

The installation of a all in one remote makes controlling all my devices a breeze without having to worry about 4 different controllers.....

geek squad for harmony installation are excellent--courteous--positive attitude--wore shoe covers

Robert (Steve) di an excellent job....very helpful and everything working great now

The agents reprogrammed my Logitec. Excellent job and now works the best ever.