Customer Ratings & Reviews

The follow-up agent that completed the install of our new all in one PC was excellent!!! Even spotted the battery issue with my lap top sitting at a different desk. (It is now in the Geek Squad "shop" to install new battery.) Overall, the Manager in charge of the Gilbert store Geek Squad went out of his way to find a free tech to fix the installation issues, and deserves a very LARGE pat on the back! Wayne Boettger

Great look and Picture for this TV. The 4K picture is excellent and the smart TV functionality is an added bonus. I would highly recommend this TV

This is the best universal remote. It is a little tricky to set up but once its done the beauty of having a universal remote for my home theater is great!

your agent knew what to look for and fixed my problem. My computer works great now

Universal remotes aren't easy. It took a couple visits, but GS was patient. So wonderful to have ONE remote.

The guys came on time and did a great job programming my universal remote!. They were professional and very patient when answering all my questions.

The Geek Squad was awesome teaching us and making sure we could navigate the remote even with our smart phones

Ben did a great job programing all the devices to work with the Universal remote. All works well.

Super gadget with phenomenal capabilities. It’s much smarter than I am and takes time to learn. Results are worth it.

Good service, very thorough. Every component worked well incl. Apple TV ,DVD,Head Set, and Visio Smart TV, Netflix --All on 1 universal remote

New Harmony Remote has a charging dock, so no more batteries. Easy to use and a definite improvement over older model.

The Geek person was very professional and fixed an app on my laptop in a very short time.

This is a great remote controlling the TV and all Stereo equipment with one remote.

Some of us need help to set up the new technology that is available such as the new Harmony Remote I purchased. The gentlemen from the Geek Squad who came to set the programming of my remote were very responsive and quickly had me in operation. They answered all my questions and demonstrated the capabilities of the unit. Their excellent work and great attitude certainly made me a loyal Geek squad supporter.

The agents reprogrammed my Logitec. Excellent job and now works the best ever.

Geek Squad did a superb job of installing our new TV and programming our remote. Excellent job .

Robert (Steve) di an excellent job....very helpful and everything working great now

They did a great job making all of the components much easier to work with! Thanks

geek squad for harmony installation are excellent--courteous--positive attitude--wore shoe covers

Happy to have the remote working again. Was not working with the old one anymore and the guys were very helpful hooking up the new one.