Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,599 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the reprogram

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works better than it did before and saved me from buying a new device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek worked quickly & got our remote up & running.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek, Joe, was very knowledgeable & had no problem getting our remote to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice custom programming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek squad program my Universal remote for my home theater system. It's nice to use the one remote and customize for my system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was in and out in no time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was in and out in no time and showed me some quick steps to use on my remote!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He reset are remote.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and courteous and cleaned up before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tech Group!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the most helpful & knowledgeable people I’ve ever worked with for all my tech stuff!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that came to set up our system and equipment could not have done a better job...they were efficient, worked well together, were pleasant and explained everything. They took the time to program the remote and checked to ensure it was working properly. They took the time to make a couple of changes to ensure it was correct before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Reprogram remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad reprogrammed Harmony remote to accommodate changes in Spectrum box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    programed remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks came and programed my remote in just a few minutes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of a all in one remote makes controlling all my devices a breeze without having to worry about 4 different controllers.....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install was quick and easy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works as described and i am very happy with it so far. It’s great to have the remote duplicate on your iPhone and iPad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time , reprogrammed devices accurately and showed us how to operate it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Functional. Takes the clutter of other remotes out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely fast and knowledgeable in programming the Logitech remote with shortcuts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agent was very knowledgeable and did a great job programming my remotes. I am very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It is so simple using one remote and I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely happy with the Geek Squad that installed it. The technician,was Kenneth and he really helped me.It's a wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional knew what he was doing I would d

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional knew what he was doing I would definitely recommend him to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Logitech Harmony very east to use..recomend set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech Harmony is the Best, very easy to use, however recommend service tech to set-up and show you how to make changes if necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote. Makes connecting all our equipment so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EXCELLENT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, friendly service! The Geek called, arrived on time, and provided superb servicing of my Harmony remote.

    I would recommend this to a friend