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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,599 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quickly programmed the Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up all of the gadgets to the new remote and gave a demo of all the new functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed my Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick, clean, and professional. Programing of Harmony remote was perfect. Thanks

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    great remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit touchy, battery life could be longer, whole device could be longer in order to have longer volume controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. The Harmony remote runs my vcr, blue ray, combo vcr player and DVD player/recorder, TV receiver and 3 speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed setup help with a new tv service. Service help was great. It weaved Apple TV, cable, and mlb into an effective array of choices.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Well done!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing the big screen TV they programmed my remote to my specifications... they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team excellent service. Would recommend and do business again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote no battery replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best universal remotes I've ever owned It recognizes all the components of my system and it's very easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad set up my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my system with my remote and explained how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Jobartnapo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with techs. Did excellent job installing and explaining

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was on time and did the programming as well as gave us a tutorial & answered all our questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They KNOW there business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, Technion new his business.i received my money worth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad program our remote. What a life saver, took her no time at all and love having just one remote

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Harmony 650 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several of the expensive Harmony's with charging station but this one works great and only needs AA batteries. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great jog setting up my TV receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a good job programming my new receiver and setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Geek squad came out and programmed this remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected it to all our devices decluttering the table and making wife able to watch TV much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marc, our Geek Squad programmed the Harmony remote we purchased at Best Buy. The product and the expert installation are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reprogramed entertainment controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the GS staff were on time and preformed requested service with friendly and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was extremely knowledgeable, helpful, and a professional. My concerns were addressed and I am a happy camper!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Installation of remote control by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so worth there cost when you have multiple electronic devices that need to be linked . Brandon was extremely helpful.

    I would recommend this to a friend