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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,599 reviews
  • Rated 5 out of 5 stars

    Geek Squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad program my Logitech remote so I would be able to control all my video.and audio equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service provided by Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs from Geek Squad recommended and set up the remote. They made it easy to operate all my equipment conveniently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote was programmed by the nice man.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nice man from the Geek Squad came to my house and programmed my remote controller. He did it very quickly and it works nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal remote for easier uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote replaces 4 others! Much better for us! The Geek Squad fellow was very patient and kind showing us how it works!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech/Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents programmed my Harmony remote with no issues. Works great for all the toys.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work great with disabled people was able to answer all our questions thank you

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    I need them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my T.V. sound system,V.C.R. cable and remote control programming and it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Harmony remote for my husband, the tech was in and out 45 minutes and had everything prefect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A problem occurred from the installation of a new TV. The new sound bar was placed so that the signal from the remote to the TV was blocked. After the installation we asked for another Geek person to resolve why our TV remote commands were not working. The second geek person figured it out in a short period of time. I give the Geek Squad five stars because they work on the problem until it's resolved. The Geek Squad at the Ahwatukee , A Z Best Buy store is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple fix, but very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two tech's seemed very knowledgeable, pleasant personalities, and went out of their way to confirm we were satisfied with the service call.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The programming of my remote makes everything so m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way Geek Squad program my remote control it’s much easy for me with just one device to control everything

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programmed my new TV to my remote and existing devices. Seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Programed my Logitech Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed two trips by Geek Squad Technicians to complete the programming of the Logitech Harmony One Remote.Both technicians were very polite and tried their best to integrate all of the functions of my Home Entertainment system with my new LG OLED televisoin. The second technician was most knowledgeable and provided the exact set-up needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Universal remote works great. Had a little trouble programing it but after it was programed love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice remote, does it all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, multi purpose, holds a good charge. Pricey, but only need one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good remote but is antiquated as I bought it about 5 years ago. I may buy a new one so I can control the smart TV with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My single remote control is so easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danny, also programmed my remote control for my electronic devices and made viewing all my stations a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad prgramed a unerversal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job one click and everthing come on and goes off and all are linked to one conreilwer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    When sync properly works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Harmony was programed properly the remote works great, turns all the components on and off the way they should. This is worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get this universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this universal remote. The ease and use of this remote with all the different components that I purchased is outstanding.

    I would recommend this to a friend