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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,599 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy to operate Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and vivid picture. Especially appreciated the support from the Geek Squad during installation. Chris was a patient trainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our Apple TV & Universal Remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents set up our new Apple TV and Universal Remote. They got it all the devices connected and remote programmed quickly and efficiently! I’m so glad we paid for their service. It is definitely worth it! They even helped trouble-shoot a problem with a second TV in another room. The Agents were professional and friendly and considerate. I highly recommend the Geek Squad service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Remote is programmed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took more than one agent to program our remote, but in the end everything works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Andy quick installation by geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of manipulation between functions. Eastport to read screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    "Best"buy for anyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Best"buy for anyone who wants an easy solution to the too many remotes problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    3 into 1 remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent made all entertain control's to work in one with no need to use the first ones again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As usual, Geek Squad rep really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep, Dave, did all of the set-up for my Logitech Harmony 665 remote, linking it to my TV, DVD and BlueRay DVD. He carefully explained how to use the move and called with a follow-up explanation when I contacted Geek Squad about a problem. Turns out I was not waiting for the system to take action before moving the remote from pointing at the TV/cable box. I really appreciate him reaching out to me to fix the problem - my actions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did a fair job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent check my television for connection and other options available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Hooked up everything. Not sure if I like the harmony yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent service! One trip and done on time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally completed in every way. On time. Very knowledgeable. Efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this remote control to access my 4K TV, my smart TV, my 4k Samsung DVD and my CD player, it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Remotes changed to one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made the tv remote to one remote for my 91 year old mom

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    programming Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was her for about 45 min and had every thing set up without a hitch. Worked with us to set it up the way we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    they did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a good job putting my TV up and showed how to work it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick connect, knowledgeable techs, easy operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote reprogram and yamaha / Roku set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two other visits by Geeks on my entertainment system. Daniel was , by far the most knowlegeable, polite, professional geek my wife and I have seen. He listened to our situation and problem solved it with great skill!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great but complicated to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we had the Geek Squad to program it! Otherwise, I would have returned it. Works great though!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Programming new remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for the Geek Squad. They installed and and programmed our new system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad set-up and installed my remote quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The harmony remote set-up was done efficiently by the GEEK Squad Professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup went very smoothly, then after the visit our new remote had an unexpected reset to training mode. Everyone was very helpful, I was able to talking to the original installer who got things working over the phone, and he even called back a few days later just to check in and make sure everything was still working as it should. Highly recommended, excellent service! Thank you!

    I would recommend this to a friend