Customer Ratings & Reviews

The Geek Squad tech was great. Unfortunately, due to a problem with the new Spectrum box, he was not able to finish all of the programing. Now that the Spectrum problem is solved, the Geek Squad tech is scheduled to come back at the end of this month to finish the job. I am very happy that I purchased Total Tech.

He did a great job of setting it up and saving list of favorite channels. Set it up on my computer for easy changes later.

Programed a new remote control (universal) for our devices.

Remote works both direct tv and firestick. technician was fast, good and was very very knowlegeable.

We have used the geek squad for many years. They are very knowledgeable and professional. They even had covers for their shoes when they came in ! They clean up after themselves and are very thoruogh about explaining all the features before leaving. They answered all of our questions and made sure we were comfortable with the newly installed products before leaving. They gaave us their card with reassurance that they were available to answer any qustions we might have in the future.

Agent setup my harmony remote and explained it to me. great guys

Agents hang several TVs and Sonos sound bar with ease and perfection.

The set up for the remote was outstanding.Answered all questions and did a great job of explaining all the features.

They installed the stick and reprogrammed my harmony one remote. All went well.

Had someone program for me and it works great. We have had it for over 6months and it works perfectly.

The agent arrived right at the scheduled time. He connected my new Denon receiver to my system quickly and then reprogrammed my remote. He even returned later that day to connect another component which I ran out and purchased at the last minute to complete my system. He was very friendly and efficient and provided great service.

Geek squad came out and installed my Play station 5. They also hooked up my universal remotes and they moved my other devices to different tvs. Geek squad set up multiple receivers. They set up my xbox to my receiver in the guest bedroom. Before geek squad, they tested all receivers, all tvs, all universal remotes and all gaming systems.

Great guy. Very knowledgeable and helped with all my questions!!!

The geek squad came in and programmed our projector remote in our theatre room.

the agent did a great job. Quick and painless. Device works great.

Service was on time and outstanding. Performed beyond expectations.

I bought this remote as a replacement for my mother's remote for her birthday. She loves it.

It's nice to have 1 controller for everything and I love the help feature although it doesn't always work.

Guys were on time, knew what to do and were very helpful in their explanations

The tech. was very knowledgeable and hepful on the setup of the harmony remote. Worth the extra money.