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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,599 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Installed new universal remote and programmed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programed a new remote control (universal) for our devices.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    INstall Amazon Fire Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the stick and reprogrammed my harmony one remote. All went well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have 1 controller for everything and I love the help feature although it doesn't always work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech. was very knowledgeable and hepful on the setup of the harmony remote. Worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Competent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek Squad. The two service technicians solved the problem with the Harmony Remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad installed my harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent setup my harmony remote and explained it to me. great guys

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents hang several TVs and Sonos sound bar with ease and perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote as a replacement for my mother's remote for her birthday. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Is Well Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was great. Unfortunately, due to a problem with the new Spectrum box, he was not able to finish all of the programing. Now that the Spectrum problem is solved, the Geek Squad tech is scheduled to come back at the end of this month to finish the job. I am very happy that I purchased Total Tech.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Programmed the remote for our projector.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in and programmed our projector remote in our theatre room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows its stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As part of a half day of system installs (Harmony Hub, Sonos, TV, etc.) the Geek Squad member came to the house and took care of everything. The Harmony Hub was recommended to us by an In-Home Advisor to integrate our televisions with Alexa voice control. The technician knew what they were doing and set up everything and taught us how to handle it all. Well worth the money to have the install done by a Pro. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service, connected and programmed everything. Provide how-to-use explanations of system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great guy. Very informative and tested all my uni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy. Very knowledgeable and helped with all my questions!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful...Patient with an old man with very little tech knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Positive experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time, knew what to do and were very helpful in their explanations

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did a great job. Quick and painless. Device works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knew what he was doing! :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job and hooked all up properly. Appreciate the professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great - on time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this service, gentleman was knowledgeable and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out and installed my Play station 5. They also hooked up my universal remotes and they moved my other devices to different tvs. Geek squad set up multiple receivers. They set up my xbox to my receiver in the guest bedroom. Before geek squad, they tested all receivers, all tvs, all universal remotes and all gaming systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad agent programed quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Brian Fujimoto made programing look very easy and programed to our likes

    I would recommend this to a friend