Customer Ratings & Reviews

He did a great job and hooked all up properly. Appreciate the professionalism.

Agent Brian Fujimoto made programing look very easy and programed to our likes

Extremely happy with this service, gentleman was knowledgeable and very helpful

Great service from Geek Squad. The two service technicians solved the problem with the Harmony Remote.

As part of a half day of system installs (Harmony Hub, Sonos, TV, etc.) the Geek Squad member came to the house and took care of everything. The Harmony Hub was recommended to us by an In-Home Advisor to integrate our televisions with Alexa voice control. The technician knew what they were doing and set up everything and taught us how to handle it all. Well worth the money to have the install done by a Pro. Great experience.

Fantastic service, connected and programmed everything. Provide how-to-use explanations of system.

The technician was prompt, on time, and very knowagable,

Very helpful...Patient with an old man with very little tech knowledge.

Added the Logitech remote to eliminate the 6 remotes I already have. Works like the originals.

Technician was polite and very efficient. Solved my programming issue with my remote

The installers were fantastic. However, I cannot remember everything they showed me. The web site does not have anything but the basic installation, hookup instructions - NOT how to do everything. My husband died. He controlled the remotes (TV, record, schedule recordings, etc. DVDs, CDs, Roku, surround sound). I have no previous or intuitive knowledge of how to do everything. Find someone's grandmother and write instructions even she can understand and you will meet everyone's needs.!

I would have them anytime . My harmony works seamlessly and is so much easier than having multiple remotes.

The geek squad was friendly and knowledgeable. Repaired my remote system very quickly.

Understood my problem and quickly fixed it very professional.

I did not plan on purchasing it until I saw the "help " function. It works very well.

I have used Logitech remotes before. The Harmony 650 is a good update. The programmer did an excellent job.

The agent who came here to install our Harmony remote was friendly, knowledgeable, and gave me clear instructions on how to use it. He also answered a lot of my silly questions about our new tv even though that was not his purpose in coming. Even though we were the last customer of the Saturday he didn’t try to rush through the call. Wish I could remember his name but he was the best!

Great tool in removing 4 changers from my table Easy to use Easy to set up and reset

Geek Squad got our tv working again and showed us how to reset it.

Our programmer was knowledgeable and took the time necessary to get all of our devices into one.