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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,599 reviews
  • Rated 5 out of 5 stars

    Great easy to operate remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from Geeksquad team was exceptional! Special thanks to Patrick and Jeremy. They were great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Have not got all the kinks worked out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote when i get every thing working right. I am working with the geek squad at the present time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy now with the push of one button can turn on everything remotes destroyed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable, helpful, a few minutes late, answered all questions. Remote does all it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wifi signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, it gives us the signal throughout the whole home. Easy to set up and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add-On: Remote Control Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the LogicTech Harmony remotes in the past and returned them because I had trouble programming them. The Geek Squad agents knew not only how to set them up but how to explain how they can be used effectively. Now I love these remotes. I have one in my family room and another in my game/music room. The agents did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    RE PROGRAMED MY HARMONY REMOTE VERY WELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I CAN NOW LISTEN TO THE RADIO OR CD PLAYER; PLAY A TAPE OR DVD INSTEAD OF JUST WATCHING TV FROM ONE GREAT REMOTE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team was Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team who came to myself did a fantastic job. I would have them back again, any time - they were well worth the price - which was very reasonable for all the work they did. They swapped out and reconnected my receiver, replaced a defective (behind the wall) HDMI cable, and reprogrammed the harmony remote - all perfectly and efficiently done and hooked up 2 new streaming devices and showed me how to use them. JOB WELL DONE, GUYS!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the Geek Squad they always help if we have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoughtful, careful, professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific service. The technician identified other issues beyond just programming my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was really better than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member that did our installation was thorough, and very meticulous to detail. I wish I had them for the installation of my other systems. He did a great job explaining how to use our new harmony remotes and was patient and did not let us rush him through the explanations. Everything is so much more organized and it all works with one click. Also he did not try up-selling us on anything which is a pleasant and welcome surprise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad performs a great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, clean (wore booties), knowledgable, and setup the TV and Logitech remote just the way we wanted it done. They took the carton and packing materials from the new TV and even the old TV. They were polite and asked for our input and how they could help. They did the job in much less time than I could have and eliminated all the hassle. It was a great service. I have used them before and I will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Harmony remote was reprogrammed to our new Samsung effortlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product though very difficult to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have BB technician out to install product. They were excellent and all is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Programming Remote Controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep did a great job eliminating 2 of 4 remotes and setting up the other 2

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote programming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this remote programmed by a geek squad agent eliminates all the guess work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super People and Super Knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected everything and were very meticulous and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new Harmony remote installed and Matt was great. Very knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote. Easy to operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech was great to deal with. I love the remote. Does everything and is easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was very thorough and was able to repair the flat screen tv in my basement.

    I would recommend this to a friend