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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,599 reviews
  • Rated 5 out of 5 stars

    Stephen R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so very helpful Gave us all the info we need to make the correct decision

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Program 4 devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program 4 devices in just a few minutes. And now just 1 remote on table.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote. Easy to operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech was great to deal with. I love the remote. Does everything and is easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was very thorough and was able to repair the flat screen tv in my basement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works very well !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Harmony remote device ,the only recommendation I would make to the company is that they provide directions for many possible lapses that could occur. The Geek Squad techs are the best and can fix any mishaps,but i should not have to keep paying for service calls when if it came with clear instructions about what to do if:i.e.,occurs,if the the techs are aware of FAQ's,why isn't the consumer told? Thank you for your interest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best all in one remote ever! Easy to use, and there is also an app for phone or ipad.......it's a must have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel went above and beyond to get my remote control set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this simple remote control that is so easy to use. You don't have to be a tech person to use it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Programming a new Sony receiver to my Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer had to program my new Sony receiver to my existing Harmony remote. He did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience ever setting up all devices in our home!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional on my harmony pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, on my harmony pro installation. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is simple and easy to use and does exactly what I need it to do consistently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Programed my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really new his stuff and went about his business..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reprogramming the Harmony remote was very fast and well done plus we have had no further problems wit it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Harmony Remote Ptogramming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech reprogrammed the remotes to accommodate changes in Dish hardware. They work fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I was very happy with the geek squad on the installation of my Logitech remote

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    setup in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the remote set up in no time and works as promised! Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very satisfied so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up. Cost $50 for Best Buy to set up, but once set up its's very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Really high tech/easy piece of equipment to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps us keep the look of the room they way we want without leaving cabinets open. Really easy to operate.

    I would recommend this to a friend
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