Customer Ratings & Reviews

The Geek Squad guys got my Denon Receiver installed and functioning, surround sound and all!

Had to have BB technician out to install product. They were excellent and all is working great.

I CAN NOW LISTEN TO THE RADIO OR CD PLAYER; PLAY A TAPE OR DVD INSTEAD OF JUST WATCHING TV FROM ONE GREAT REMOTE

It took 3 times for Geek Squad to finally get my Harmony remote programmed to work with my new Sony smart TV, Directv, and surround sound speakers. If they don't get it right, you go to the bottom of the list and have to wait another 2 weeks or so before they come back out.

The geek squad member that did our installation was thorough, and very meticulous to detail. I wish I had them for the installation of my other systems. He did a great job explaining how to use our new harmony remotes and was patient and did not let us rush him through the explanations. Everything is so much more organized and it all works with one click. Also he did not try up-selling us on anything which is a pleasant and welcome surprise.

Very helpful and quick. We were very pleased with their service.

Geek Squad Tech was great to deal with. I love the remote. Does everything and is easy to operate.

got the remote set up in no time and works as promised! Well worth the money!

I really like the Harmony remote device ,the only recommendation I would make to the company is that they provide directions for many possible lapses that could occur. The Geek Squad techs are the best and can fix any mishaps,but i should not have to keep paying for service calls when if it came with clear instructions about what to do if:i.e.,occurs,if the the techs are aware of FAQ's,why isn't the consumer told? Thank you for your interest.

GEEK SQUAD DID THE EXCELLENT JOB WE EXPECTED THEM TO DO

The remote is simple and easy to use and does exactly what I need it to do consistently.

The Geek Squad representative was very thorough and was able to repair the flat screen tv in my basement.

My last one broke when I dropped it so I bought this updated one. Works great

Love this simple remote control that is so easy to use. You don't have to be a tech person to use it

The Geek Squad was friendly, knowledgeable, and efficient. They called to let me know they were on their way and arrived with smiles on their face. Asked for details about placement of TV on the wall and went to work mounting TV, programming rote, and answered all our questions.

The installer had to program my new Sony receiver to my existing Harmony remote. He did a great job.

Best all in one remote ever! Easy to use, and there is also an app for phone or ipad.......it's a must have

The agent programmed the remote. Works wonderful.

Once again I was very happy with the geek squad on the installation of my Logitech remote

The tech reprogrammed the remotes to accommodate changes in Dish hardware. They work fine now.