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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,599 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geekish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient and very kind. They set it up and everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t have to leave my house!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An in-home advisor/consultant came to my house and looked at my needs. He recommended components that I needed, placed the order from my home, set up delivery and the Geek Squad installation. Except for a small glitch in the installation schedule, I am very pleased with my Best Buy experience. Best Buy went out of their way to solve my install issue in a timely fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second remote! So easy to use! I would recommend this to friends!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony 665 Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Has a learning curve but easier than working with three remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Better than doing it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never figured this out myself. Geek Squad set it up the way I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a good job programming and explaining how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very courteous and professional.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded our expectations . On time, thorough and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came out were so helpful, professional and gave us excellent customer service

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Love My Programmed remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of setting up the remote to control all of the devices connected to the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good service and product knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very friendly and willing to explain the functions of the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable and very expedient, because he knew what he was doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad completed programing quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad easily programed my new remote control while installing my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A1!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean look and simple and the installer are A1 thanks....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Derrick is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derrick Prendergrast has been patient in getting my installation done and dealing with ATT uverse

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great remote sensitive keys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 keys are a bit sensitive but otherwise good remote control. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was light weight and easy to set up. This is the second set we have and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great for the tech person I am not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to push just a few buttons and not have to use more controls.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    The service technician was very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was able to connect all our devices to the universal remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing technology. A couple of issues have developed since the programming: TV doesn’t turn off completely with the harmony remote. It turns to a light blue glow. I have to turn it off with the TV remote. Also, after watching a movie, it won’t change from HDMI 2 back to HDMI 1 to watch TV . Seems to reset itself overnight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clicker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great it lets you control everything in the system

    I would recommend this to a friend