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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 3,599 reviews
  • Rated 5 out of 5 stars

    The Geek Squad is very customer oriented.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a universal remote with our large-screen tv, but were not told about or charged for the programming of it. The Geek Squad saw this, when installing our tv et al, and took care of the programming anyway. They charged the programming back to the store, who neglected to tell us about it or charge us for it to begin with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called before they came, arrived in a timely manner and were very effective and efficient in swapping out two large screen TVs including remounting and setting up the home theater components. They were in and out in about an hour. They were careful, skilled and effective. What more would you ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job everything works perfectly glad i did it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy went above and beyond to get things working right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    !-love my new tv and universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, fun to switch from tv to Netflix !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote! One of the "all in one" remotes and is very easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But time to time loses it programming but other wise works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programming TV Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but we bought this add on with the delivery and mounting of the TV. We wanted to feel secure that the remote was properly set up and the TV was connected to the internet and everything worked as it should. The Geek Squad was very knowledgeable and professional and made sure all was working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad. They determined that my Harmony remote was kaput and found a work around using my Apple TV remote. I don’t know what I’d do without Geek Squad!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with Lainie. On time and very knowledgeable

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works well, but does not last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy. Does everything. But does not last long

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can't be easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplicity at its best! Intuitive in use and a wonderful value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad programmed remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to to geek squad program the remote. easy to learn to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved me hours of time. Done quickly and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use.betterthen having five different remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watching now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good to have the service. The remote was still a challenge to install. After the Geek Squad left, I still needed help knowing how to use the remote. Spoke with him on the phone. Now it is working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now we have a single remote that works everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great completing the install and reprograming remote

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new remote is great and makes watching TV a lot easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was confusing at first, but after getting the hang of it is straight forward

    I would recommend this to a friend