Customer Ratings & Reviews

Great picture, color is wonderful, size is just right!

Guys arrived promptly and went right to work. Get system running, updated everything and programmed Harmony. It was not correctly programmed before, but now it is-showed how to use it along with how to troubleshoot also. I was pleased at that time and still thankful today.

I needed a new universal remote programmed. The guys did a great job of setting me up and answering my questions. One suggestion, try all devices after set up. My DVD player tray won't open without the original remote, so I have to call them back.

If zero stars were offered, that is how I would have rated the service. Aside from a pleasant experience scheduling the service, everything went downhill from there. The tech called the night before arriving to inform me that if a computer were required to set up programming, it would have to be my computer, as his was locked down. When he showed up, he entered with snow-covered boots and tracked melting snow all over my just-finished hardwood floors. The entire service was looking at my Logitech remote, attempting a soft reset, and declaring it needed replacement. The technician did not try any of the suggested fixes listed on Logitech's website at a minimum. Totally wasted my money that I would have instead spent on a product from your company, versus a totally inferior service.

The programming was done on time and was completely successful.

Easy to use. Does not cross talk to my other teevision.

The agent mounted the TV and connected it to our harmony remote although the remote signal is too weak to power up the tv. Chris worked very hard to get things right for us. He was very helpful.

Ok product is great.remote control programming is excellent

Definitely needed to consolidate all my remotes. This is the one!

The program makes the Harmony remote a piece of cake to use!

Geek Squad came to the home and fixed the issue of the remote

Geek Squad reprogramed my Home Theater remote and did an excellent job

Checked over my system and found a loose connection was the only problem and had a credit issued for the call since he did not work on the remote itself. This was totally unexpected and showed great integrity as he could have charged me and I would not have know the difference.

Easy to use, and all encompassing as to multiple components.

The Geek Squad guys got my Denon Receiver installed and functioning, surround sound and all!

Love having to use one remote to listen to music, watch TV and PS3 system.

I was very happy with the tech that came out to my house to help me set up my Harmony elite remote. He took his time and explained to me what he was doing and why. This will be helpful when I decide to add additional devices in the future. Great customer service! Thank You!

great installer and he worked well with our requirement

The agents mounted my TV and connected it to my system. Agent took the time to replace a cable that had been cobbled together causing picture issues so we have the best picture the new TV provides.

Worked great initially, but now it has to be reprogrammed as it will not turn off the entertainment system unless I turn off each component individually. It is still better than having to deal with 5 remotes.