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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,599 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a year. Control s everything. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    technophobe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank heavens for Geek Squad. They pull my butt outta the fire regularly (for me anyway) since I am easily confounded by this computerized world. Things that the millennials consider easy and no challenge and "it's only a couple of keystrokes" puzzle and frustrate me but Geek Squad comes to the rescue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It is a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works well. Wish I could program it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Welcome to a new level of experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was seamless and the product is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always stellar service, they explain everything to a beginner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was graduation time, family in town and didn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have time to install myself. My wife asked me to hire someone and not deal with one more project in the house. I have never used Geek squad before, but I am glad that I took her advice. They already have a good reputation, and installer was awesome! Omar you did and excellent Job and will gladly use Geek squad and Omar again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got the Time Capsule working, messed up Slingbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though they did come out and programmed the Time Capsule and programmed my Universal Remote, they inadvertently messed up the wireless connection / password to my SlingBox 500. I had to completely reset and reconfigure to get it working again. Though I must say that Geek Squad did offer to come out and fix it for free - I just did it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re do of Logitech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a third party first do Logitech remote. NOT SATISFIED ! Had a geek squad tech come back and re do it. FABULOUS !!! Steve was GREAT !!!!. He did what other ones should have done. took the time to go thru it all, and explain all to us. THANK YOU STEVE. APPRECIATED !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Should have done a long time ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is now very easy to get all of the gadgets working at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was amazing. The guys stuck with it until they solved the problem with the remotes, which wasn't easy. They even cleaned up some legacy problems with the system. Really impressive service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great all in one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has alot of features that are user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works for what we need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the product works well. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great programer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture from this device..Does justice to the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Satisfactory product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my remote control when it is operating properly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the convience of this new unit! Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serviceman very knowledgeable in taking care of my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job John!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John did an excellent job of fixing a couple of problems I was having with one of our remotes (apparently it needed an update and wasn't receiving it) plus showed me how to use my remote headphones which I never had quite mastered. I will call on him personally again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great universal for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having all functions in one remote is efficient. And it functions well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One remote for everything is great. So easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great not to have 5 remotes to deal with. One and sone.

    I would recommend this to a friend