Customer Ratings & Reviews

Feels great not to have 5 remotes to deal with. One and sone.

Had a third party first do Logitech remote. NOT SATISFIED ! Had a geek squad tech come back and re do it. FABULOUS !!! Steve was GREAT !!!!. He did what other ones should have done. took the time to go thru it all, and explain all to us. THANK YOU STEVE. APPRECIATED !!

The Geek Squad team arrived as scheduled for the installation. They were courteous and knowledgeable. A problem arose with the Onkyo calibration system. A faulty receiver. The installers arranged to get me a replacement receiver which turned out to be a better deal for me. The floor demo Yamaha Aventage receiver. More power and easy to program. very happy

One remote for everything is great. So easy to use.

Technicians arrived on time and were very knowledgeable. New remote was programmed and my questions were answered professionally.

He did a great job and in a timely manor. Thank you!

I had geek squad set home my home entertainment system and could not be more happier with the results. Thw tech was uniformed, very knowledgable and professional. He made sure all of my querstions were answered and that I was comfortable with his end product. You simply cant ask for more than that. Thank you Geek squad !!!!

Geeks programmed complicated macro to interface all my components.

Works well and is easy to learn even for an older person.

I like the first one. No brainer for the second one.

The Geek Squad technicians who came to my house did an excellent job setting up my new disc player.

The agent brought in a longer termed employee and fixed the problem partially...TV still does not turn on or off with the remote

Just like my remote. No problems at all thanks ...

After all of our equipment was mounted and installed, time and attention was paid to programming our harmony remote. The techs paid close attention to including all of our included equipment. After programming everything, they explained in detail how to use the harmony and some troubleshooting techniques. Excellent!

When I push the buttons they do what they are programed to do…….

John did an excellent job of fixing a couple of problems I was having with one of our remotes (apparently it needed an update and wasn't receiving it) plus showed me how to use my remote headphones which I never had quite mastered. I will call on him personally again in the future.

Works great. Now just need more 4k Disc to be released.

I have been using Geek Squad for many year now and have always been happy with their professionalism, patience, honesty and technical expertise. I will continue to use them until they give me a reason not too. But after many years they still haven't so i am very happy with the service they provide.

I had a great programmer. JD went beyond what was expected.

Great feature that adds a lot to some already strong options.