Customer Ratings & Reviews

Donnie and his partner, [I forgot his name] arrived and installed my clothes dryer efficiently and quickly. They made a very positive impression.

We have used this service for many of our challenging home computer and TV installations. The agents always go the extra mile to answer our questions and make sure everything is done to our satisfaction before leaving our home. Highly recommend this service.

Service was very good, the only negative is the cost. I don't think we required the level of set up we paid for. There should be levels of service depending on what is required. We already had the set up, but our vicar was not hooked up correctly.

Geek Squad went above and beyond to install my Samsung TV and xbox 1 bundle. They were the same crew that recently installed appliances in my kitchen and now they are like family:) Very courteous, thorough and knowledgable fellows.

I purchased the Logitech remote control that can communicate with my AV equipment through wood cabinet doors. Once again the Geek Squad did a phenomenal job of getting everything hooked up and thoroughly trained me before they left.

He knew what he was doing. I couldn’t have had a better experience. He was very thorough, knowledgeable, and so nice.

The first folks who came out were 3rd party contractors. They figured out after 1.5 hours that Best Buy had sold me the wrong remote. So I went and bought the right remote. Geek squad came out and after an hour were able to program the remote. Immediately after they left the remote did not work. It required a 3rd trip to sort it out. The entire process was very frustrating because it fell on me to call and call and call Geek Squad to sort this out. They wanted to charge me $100 per trip but I was not having any part of that and fought to make this right.

VERY HAPPY WITH THE REMOTE AND THE GEEK SQUAD.THE REMOTE IS A GREAT INVESTMENT.THE GEEK SQUAD AGENT MADE FOR SURE WE KNEW HOW TO USE IT.WOULD USE THE GEEK SQUAD AGAIN.

Agents set up my t.v. and connected all devices and WiFi/internet. Made sure I was comfortable with it’s operations, settings etc.

Wasn’t sure if this service was worth the cost, but it absolutely is worth every penny. Highly recommend purchasing the service. Fast, effective and super professional. Best purchase I’ve made in s while.

The agents mounted my tv, connected my speaker and went over the programming. They were very cautious and informative. Really appreciate their expertise.

My geek squad recommended the all in one remote I decided to try it as I otherwise would have to keep shifting between 4 remotes they set it up for me and it works great took a little getting used to but very happy with everything

Adam installed and instructed us in the use of a universal remote. It has changed our lives in regards to going from 5 remotes to 1. Wonderful!!!!!!!!

The tech was really a great guy. But he had to come out twice - not his fault though. Best Buy and Logitech Harmony never informed him the remotes didn’t work with Visio tv.

The Agent hooked up my TV and connect all my devices. He did an excellent job, as matter of fact he is the best geek squad agent we have ever had. It great.

The agents, Bo and his right hand man, fixed three different issues with precision and speed -- wifi, google nest, and tv interaction with roku.

I contracted with The Geek Squad to install Program my Harmony Remote Control. The technician was very knowledgeable, courteous and professional...Would highly recommend the Geek Squad for all your technical needs....

The techs were great and friendly. They programmed my remote and showed me how to use it properly.

The geek squad were very professional and knowledgeable. Provided excellent service. That is why we’ve had gig Swad for almost 6 years.

I love my Harmony remote. The GS did it all to get me up and running with it.