Customer Ratings & Reviews

Geek Squad completely hooked up entire home theatre, 65 inch LG HDTV, left, center and right front speakers, rear surround and Wireless Martin Logan 700 watt subwoofer, receiver, cable box, blue ray DVD and power management unit.

After having water damage the Geek squad was able to assist us in a consultation in replacing our damaged equipment and everything works like brand new!!

Jason brought my TV and provided excellent installation and setup. Programmed my Logitech elite remote associated with my home theatre system. So happy with the services provided.

The gentleman who set this up did a great job and took the time to explain its use. He was very professional and because of his wonderful customer service I would not hesitate to buy items again.

Our experience was great. The sales staff was good, but the Geek Squad that did the installation (specifically Ray H.) was excellent! He was unbelievably knowledge, helpful, and a joy to work with. Give that man a raise!

Installing our big screen TV in our new home proved much more challenging than anticipated, and Justin went the extra mile researching solutions and helping us choose the smartest options. Our system is back up and running and we are enjoying it.

The Geek Squad team arrived ahead of schedule and addressed the audio/video controller programming issue that we had. They also enabled additional features that we didn't know we had and really enhanced our experience! Thank you!!

Replacing a Harmony One. Unit is used to control Century Link, TV, Blue Ray, CD player, sound system. This is much simpler to operate, although I had Geek Squad do the programming. Would not hesitate to recommend for similar application.

Matt Salem is the very best. What an asset to your Company. Thorough, so smart about everything he does. We have been fortunate to have his help since the mid 2000's.

The Geek Squad did a great job showing us how to work the new controller - we are so happy we had them install the remote! They were on time and super helpful!

The Geek Squad did show us hos to use the remote before thye left. They also had us do some of its functions. They took their time til we could do it. Still took some time to get use to the remote but it is a great remote

The technician was very professional. He came in, knew exactly what to do, and fixed the issues in a very short time. Definitely worth the few dollars to get it working properly.

The Geek Squad did a wonderful job. They are knowledgeable, patient and in no hurry. They answered all of my questions and did not leave until everything was perfectly set up. They also cleaned everything up.

Austin did an awesome job. He was very professional and helpful with how to operate everything. He also made sure we knew we could contact him later with any qurstions.

They programmed my Harmony remote quickly and efficiently. All of the stuff works amazing, no lag time. They were even able to program one of my intenrational boxes that I did not think were able to be programmed.

Larry Williams with Geek Squad programmed this for us, explaining everything as he went. Could I have done it myself? Probably, given lots of time, but we chose to let the experts make sure it was done correctly. Thank you Geek Squad.

Andrew was rhe tech that came and he was the absolute BEST. Knowledgeable, helpful, kind and friendly. He stayed. And explained everything until we understood.

They did a very good job on every one of my tv’s and I would highly recommend Best Buy to do all of my installations. They were very professional in every area, I am very pleased with everything.

Went thru the use of the Harmony but was not told how to start the alert that there is/are updates. Tried every button on the clicker but no results. Alert remains on LR screen covering up part of the TV screen A pain

Geek Squad did excellent job at installing the receiver, answered all my questions, and gave good advice so I could easily watch TV.