Customer Ratings & Reviews

LOVE the Geek Squad! They are prompt to appointments, thorough in their work and take time to teach you how to operate your electronics. I wouldn't use anyone else! Thanks Daniel!

I was slow to get this program and didn't understand why the repeaters were not capturing. The $49 was well worth the setup and adjustments on my system!

The Geek Squad set up our Harmony Remote to work with our tv, surround sound, blueray, roku, plus. It was a complicated mess before they got there. They sorted it all out. It was well worth it to us.

thorough updating, new tv, ceiling speakers, receiver to achieve Atmos. couple of trips as things came in...all the guys were great ! love the remote!

Two Geek Squad fellows took their time, explained everything and made sure that all equipment worked before they left.

It took a little while for the remote to get programmed, but sure glad I didn't try to tackle it. The geek squad is very knowledgeable and would have them do other work in my house if need.

In order to use our home theater we had three separate remotes! it was more than annoying...the directional harmony replaced all three. The menu is very user friendly and easy to navigate.

Very knowledgeable, helpful technicians who were patient with two seniors. Would use them again.

The agent who came out to reprogram the remote and hook up the new cable boxes was great. He made sure everything was working correctly and that we knew how to use it before he left. LOVE THE GEEK SQUAD!!!!!

Jeff from Geek Squad provided excellent service. Have always had great service from the Geek Squad. I called on December 23rd and had someone out to my house on the 24th. Fast, excellent, professional service!

They were quick and efficient and were available for questions later on that applied specifically to my service. All is well. Thank you very much.

I am physically challenged and the Agent was very helpful in programming my LogiTech Remote and making sure I was educated and able to use the Remote before he left.

My Geek Squad agent programed my Harmony Remote. He was very helpful and programmed it quickly and answered all my questions. Tested it with me to make sure I know how to operate the remote.

Donald was able to fix the problem with the Harmony connection for my husband’s voice activated TV. We’re so grateful!

They came out and set up my remote control and did a very good job. I'm an old guy and I don't understand these new gadgets, lucky they do.

The agents were pleasant, took the time to make sure i was happy with where the tv was, and made sure i understood how my home theater system works.

Being on time and efficient is important to me. You can't get time back. They were on time and thoroughly quick. Explained everything and very kind.

The agent was very knowledgeable and spent considerable time working through and solving some complex problems.

The Tech agent was great in getting my Harmony remote back to functioning again. Worth the charges!!

great service courteous and professional, They came on time and were efficient and knowlegeable. Gave me addional hints to help future service.