Customer Ratings & Reviews

great service courteous and professional, They came on time and were efficient and knowlegeable. Gave me addional hints to help future service.

I received excellent & expeditious service. The technicians were professional, timely, and knowledgeable.

did a great job getting my Harmony remote re-connected after I updated my wi-fi system. Friendly, courteous, knowledgeable. They made sure I was happy with what they had done before they left.

Programing the Harmony is rather complex and it quickly blossomed into reseting some of the controlled device set-ups. I don't think I could have made it work. Very happy to have spent this money.

I am physically challenged and the Agent was very helpful in programming my LogiTech Remote and making sure I was educated and able to use the Remote before he left.

Best Buy eliminated all the extra remotes on our end table. We can now work all of our electronic devices with this one handy and smart remote. I highly recommend this service to anyone. Worth every penny!

In order to use our home theater we had three separate remotes! it was more than annoying...the directional harmony replaced all three. The menu is very user friendly and easy to navigate.

The Geek Squad employee was great! He arrived on time, went right to work, informed me of everything he was doing, searched for and found my old Logitech Programs, and did a fantastic job re-installing my remote!

It took a little while for the remote to get programmed, but sure glad I didn't try to tackle it. The geek squad is very knowledgeable and would have them do other work in my house if need.

The Geek Squad set up our Harmony Remote to work with our tv, surround sound, blueray, roku, plus. It was a complicated mess before they got there. They sorted it all out. It was well worth it to us.

The Ggeks made it all look easy. I just wanted the installation to work smoothly. They were very professional, and I would use them again.

Geek squad did a great job connecting to my universal remote

they were very efficient and did a very good job with making sure all the cables were neatly bundled and explained how to us the remote and how to work it.

Using remote control makes it a lot easier so I purchased this so they could set me up properly, sometimes I dont have time myself to do this.

My Geek Squad agent programed my Harmony Remote. He was very helpful and programmed it quickly and answered all my questions. Tested it with me to make sure I know how to operate the remote.

Scott from the geek squad has been to my home several times always on time friendly knowledgeable and makes sure I know how to operate everything installed

The agent who came out to reprogram the remote and hook up the new cable boxes was great. He made sure everything was working correctly and that we knew how to use it before he left. LOVE THE GEEK SQUAD!!!!!

I haven't gotten to learn all the features of the add-on remote control programming but from what I do know, it is awesome.

The two members of the Geek Squad were excellent-two visits, two different members.

The geek squad hooked up my new receiver and programmed every To work together.