Customer Ratings & Reviews

Mark was our installer and he was excellent. VERY knowledgeable and professional. He was prompt and answered all of our questions. He didn't leave until everything was done right and we were satisfied.

I could not access my DVD and had to pay $99.99 for Geek Squad to come out to my home. The censor just had to be placed on the DVD box. Why couldn't customer service just tell me that. Was not happy.

The service call was cancelled, I will reschedule at a later date

The Geek Squad agent did a nice job. He was somewhat experienced with our Harmony theater system and ours is extremely complex.

Geek Squad came to replace a circuit board on my Elite Tv. Dustin and his team did a great job and got my Tv turning on/off quickly. Very careful taking Tv off wall and back up. Arrived on time and cleaned up too.

they were very efficient and did a very good job with making sure all the cables were neatly bundled and explained how to us the remote and how to work it.

Logitech Harmony remote programmed to eliminate all other remotes. Geek Squad agent took time to answer all questions and was very patient in showing me how to use the remote!!

Matt G. did the reprogramming and knew exactly how to do it and explained the operational uses of the remote. Was knowledgeable and courteous. Excellend professional attidtue.

I always am glad to see the Geek Squad. I'm not very confident on my computer and they always help me.

It is a remote that needs to be set up by the Geek Squad. With its capability to control several units, it does require the help of a professional. Great remote after being set up properly.

Scott from the geek squad has been to my home several times always on time friendly knowledgeable and makes sure I know how to operate everything installed

Fixed everything I needed, a bit touch and I don't think they make them anymore.

The remote control was really wonderful to use and yet it carry all the expectation you have to what you expect in your mind. it is amazing and yet simple in operation.

The Ggeks made it all look easy. I just wanted the installation to work smoothly. They were very professional, and I would use them again.

The bigger tablet and the ability to enlarge the print is great for my Mom. It also has louder speaker volumes for the hard of hearing. Very lightweight. My Mom went from IPAD 1 to the IPAD Pro.

Using remote control makes it a lot easier so I purchased this so they could set me up properly, sometimes I dont have time myself to do this.

Just had a new Smart TV installed by the Geek Squad and thank goodness they had a Logitech universal remote available to make its use easier. It took very little time and was well worth the money!

The two gents who came out were on time, communicated the arrival, kept me updated and were very helpful explaining how the system was linked.

Highly recommend this device to control all your other devices. The Harmony Remote has made our family's life much easier. 1 remote to operate 6 different devices can't get any more simplistic!

The Geek Squad agent was very kind and answered any questions we had. We did had one problem the item we bought and they were kind enough to come by and fix the problem.