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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,599 reviews
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service courteous and professional, They came on time and were efficient and knowlegeable. Gave me addional hints to help future service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent & expeditious service. The technicians were professional, timely, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job getting my Harmony remote re-connected after I updated my wi-fi system. Friendly, courteous, knowledgeable. They made sure I was happy with what they had done before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for older folks that aren't computer savvy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programing the Harmony is rather complex and it quickly blossomed into reseting some of the controlled device set-ups. I don't think I could have made it work. Very happy to have spent this money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programming Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am physically challenged and the Agent was very helpful in programming my LogiTech Remote and making sure I was educated and able to use the Remote before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eliminate Remote Clutter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy eliminated all the extra remotes on our end table. We can now work all of our electronic devices with this one handy and smart remote. I highly recommend this service to anyone. Worth every penny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmony Remote replace three separate remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to use our home theater we had three separate remotes! it was more than annoying...the directional harmony replaced all three. The menu is very user friendly and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employee was great! He arrived on time, went right to work, informed me of everything he was doing, searched for and found my old Logitech Programs, and did a fantastic job re-installing my remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little while for the remote to get programmed, but sure glad I didn't try to tackle it. The geek squad is very knowledgeable and would have them do other work in my house if need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our Harmony Remote to work with our tv, surround sound, blueray, roku, plus. It was a complicated mess before they got there. They sorted it all out. It was well worth it to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional and excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ggeks made it all look easy. I just wanted the installation to work smoothly. They were very professional, and I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowalable tecs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job connecting to my universal remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new tv system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very efficient and did a very good job with making sure all the cables were neatly bundled and explained how to us the remote and how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote control programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using remote control makes it a lot easier so I purchased this so they could set me up properly, sometimes I dont have time myself to do this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agent programed my Harmony Remote. He was very helpful and programmed it quickly and answered all my questions. Tested it with me to make sure I know how to operate the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad reprogrammed my remote quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott from the geek squad has been to my home several times always on time friendly knowledgeable and makes sure I know how to operate everything installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is AWESOME!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came out to reprogram the remote and hook up the new cable boxes was great. He made sure everything was working correctly and that we knew how to use it before he left. LOVE THE GEEK SQUAD!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten to learn all the features of the add-on remote control programming but from what I do know, it is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Various projects- installing Roku on a Bose System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members of the Geek Squad were excellent-two visits, two different members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my new system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hooked up my new receiver and programmed every To work together.

    I would recommend this to a friend