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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,599 reviews
  • Rated 5 out of 5 stars

    Explained how to use all three remotes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tuned and reprogram remote. Checked all connections between TV and TV receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff from Geek Squad provided excellent service. Have always had great service from the Geek Squad. I called on December 23rd and had someone out to my house on the 24th. Fast, excellent, professional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gents who came out were on time, communicated the arrival, kept me updated and were very helpful explaining how the system was linked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago it was very easy for me to setup audio equipment. With today's technology, however, it is great to have the Geek Squad at your side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job ! Very neat and clean ! Would highly recommend their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Control Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech Harmony remote programmed to eliminate all other remotes. Geek Squad agent took time to answer all questions and was very patient in showing me how to use the remote!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent in handling this effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt G. did the reprogramming and knew exactly how to do it and explained the operational uses of the remote. Was knowledgeable and courteous. Excellend professional attidtue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harold fixed our remote and reprogrammed everything. He was able to get the speaker working as well. He was respectful and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad synced our Harmony remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job, very thorough and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark was our installer and he was excellent. VERY knowledgeable and professional. He was prompt and answered all of our questions. He didn't leave until everything was done right and we were satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control was really wonderful to use and yet it carry all the expectation you have to what you expect in your mind. it is amazing and yet simple in operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Linksys booster and remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xavier and Steve did a great job installing our new wi-fi booster and programming our remote!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos and Yasir were amazing. They were knowledgeable professional and Covid sensitive I had a wonderful experience working with them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks came out to reprogram my remote cable part. I moved from a COX area to a Comcast area. They were quick, professional, and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was knowledgeable and polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appointment went well and he provided necessary instruction for using & navigating new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service call Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not access my DVD and had to pay $99.99 for Geek Squad to come out to my home. The censor just had to be placed on the DVD box. Why couldn't customer service just tell me that. Was not happy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I wasn’t using hdmi 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She reprogrammed the remote, which was on hdmi 3 and then told me that the hdmi 1 cable was broken.Said I needed an electrician to replace it ???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was wonderful. They mounted two tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and were so knowledgeable and skilled. They knew exactly what to do and gave us valuable information about the TV we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my house and quickly programmed my universal remote to control all the devices for my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oustanding technical software installations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philipay Rodriguez knows what he is doing with 10 years experience.

    I would recommend this to a friend