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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 1651 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are satisfied with Resident Evil 4's overall performance, upgraded graphics, and new gameplay features. Many appreciate the story changes, improved controls, and imaginative atmosphere. Some customers find the game to be challenging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,651 reviews
  • Rated 4 out of 5 stars

    Your favorite game made better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only giving it 4 stars because I think what they did with the mercenaries mode and their monetization is annoying but this is an incredible experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stressful for sure!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best Resident Evil Game I've played in a while. I just wish the character had a dodge maneuver or would run faster. Very intense game!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    resident evil 4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its better than resident evil 2 and 3 but I think resident evil village is still the best but I still recommend this game

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 3 out of 5 stars

    Resident evil

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had fun with this game it was hard at first but was a good game

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shopper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son lkes it bought it for a Christmas gift. Got it for a good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Resident evil

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this game I have never played the game yet so I can’t review all .but I know all other resident evil games are great so this one should be good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Resident evil

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game is amazing just didnt get preorder bonuses Shame

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game but it came late. I had to call in to get them to send it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great game! Missing steelbook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game is great still haven’t gotten my steelbook tho

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Classic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game as always! Resident evil games have always been fun

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Good game but not as good as the original game

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Good game but BestBuy failed at Customer service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy needs to have their review for services separate from the game because I have no problem with RE4, it is a great game. BestBuy services however, is not. I ordered the game as soon as preorder was allowed. Yet, it didn't come with a steelcase. I contacted BestBuy which they instructed to removed and re-add to see if it worked. It didn't. It also took away the actual pre-ordered bonus with it. 3 times on the phone they promised they could get me the steelcase. Yet, nothing happened. So they tricked me to believe it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Steelbook or Code

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with no steelbook or dlc code, but there was a promotion for pre-orders online when I ordered it? Those 2 things were the only reason I purchased here and not anywhere else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wheres the steelbook?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am seeing many people online get their steelbook, but i didnt get mine nor could i order it seperately. Whats going on best buy?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy, more like Worst Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game itself is fantastic, but buying here was a mistake. They decided to take away my steelbook preorder last minute without warning and didn't even fulfill my preorder code. If you're gonna preorder something, probably best not to do it here.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not get my Pre-Order Code

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved my Game and Steelbook but no Pre-Order code after a whole day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    High quality remake, not to my taste

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game was simply not for me. As a remake of an older game, it’s extremely high quality, but I was hoping for a survival horror game, not an action horror game. It just didn’t grab me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Difficulty

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible. Controls are so sloppy. It feels like I am playing a 3rd person shooter from the 90s. Too difficult even at the "normal" difficulty setting. Waste of $20

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controls suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is trash. Don't waste your money. The controls don't transition to the new console well at all. Great game but not on ps5.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Where's the steelbook?

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Pre ordered the game and it mentioned it came with DLC and a steelbook. Preordered and showed on my order the products that were awaiting. Day of release picked my order but didn't get the steelbook. Thought it would get here later. Nope, it was removed from the order. Disappointed

    No, I would not recommend this to a friend