Customer Ratings & Reviews

Amazing game. This series is still so good after all these years.

Easy ordering great customer services. Great product

I love this game, scary action pack!! I recommend this game

If you’re a fan of the Resident Evil franchise, this is an excellent addition worthy of your time. Best Buy also does a great job of delivering to you on the release date. Hey Best Buy - I review everything I’ve ever bought from you (for years now). Can I get blessed with that $400 gift card or what? =D

Increíble best game ever done and play recommended

Awsome Game, Graphics Sound Game plag really Awsome

Resident evil requiem is the best game of all time for PlayStation 5 the game it self was amazing capcom took there time to making this game a high priority horror game that made it real. Like we in the movie i high recommend everyone that a true resident evil fine should get this game and other resident evil game that out.

Overall great game, wasn’t damaged but since I pre-ordered it I would have hoped for a paper inside with a code for the exclusive skin instead of it being emailed.

Great game , best Resident evil . It has a nice balance between , some on the old OG resident evil games mixed with a bit of RE 4 & a little bit of village .

Amazing game! It has a perfect mix between horror and action. The controls were very fluid and responsive. Had an awesome time making my way through the story and loving the characters. 5/5

I have been playing resident evil since 1996 and wow this is one of the best in the series no complaints I just want more!!!!

So good I had to buy it 3 times to be able to play it with family and friends!!

It’s a return to form for Resident Evil. And it’s got plenty of replayability too.

Great game. Was a little short but a must for ante RE Fan

grace ashcroft marry me pleaseeee pleassseeeee i love you

This was a great mix between RE4 and RE7. Introducing new characters can be a tough ask but Grace is a likable character and the actress did a great job. The only disappointing thing was the ending to an extent

Great game, really fun, fast service, easy pick up

The game itself was great and the disc came in a good condition, however the case came in damaged.

Please note: This review posting is unrelated to the game, as i have not been able to play it , despite securing a copy on release day. This review is solely because BestBuy requested me to leave a review. Secured copy on release day. Case and game arrived damaged and unplayable (see pictures) due to the negligence of BestBuy and/or the shipping company. RE9 was returned to a store to be offered a gift card/store credit (unacceptable) because the item was opened, despite no way or knowing the disc itself was cracked and unplayable. Resident Evil 9 has also been sold out almost EVERYWHERE since release, and scalped above MSRP through BestBuy by third party sellers like AntOnline (example, not disparaging), rendering my Giftcard useless in reordering the product i purchased. This is the second time this has occurred within a year (also received a cosmetically damaged copy of Expedition 33 that i tolerated, because like RE9 it was sold out everywhere) and i will no longer be shipping products to my home, as BestBuy's care; concern; or respect to the customer has become nothing short of abysmal.

Resident Evil 9 delivers a tense, atmospheric experience that blends classic survival horror with modern gameplay innovations. The story is gripping, characters feel grounded, and environments are richly detailed. Combat is satisfying without losing its sense of vulnerability. While pacing occasionally stumbles, the overall experience is thrilling, polished, and memorable, making it a standout entry in the franchise overall today.