Customer Ratings & Reviews
- Model:
- BBY-CPW-42
- SKU:
- 6633219
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the connectivity and overall performance of the CPW-42 Wireless CarPlay & Android Auto Adapter, noting its smooth operation. The compact size and easy installation are also appreciated by users. However, a few customers have reported compatibility issues with certain car models.
This summary was generated by AI based on customer reviews.
Wireless Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work as expected, service was spotty at best.
No, I would not recommend this to a friendGarbage product, zero rating
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy please stop selling this garbage product. I did purchase in urgency and now i review other users comments; its exactly same issue i experienced. This product connectivity is garbage and waste of money. I wish i can get refund as i was on trip n pass return period.
No, I would not recommend this to a friendGreat for city drives
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired with new iPhone 16 pro. Would losing connection on long drives, 3 hours, so decided to return. Works great on short drives in town
No, I would not recommend this to a friendWorks ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not always connect. Usually I have to activate my Android Auto manually.
No, I would not recommend this to a friendgood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, but the interface is slow at the beginning.
I would recommend this to a friendAuto adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tends to lose signal especially around power lines. Wouldn’t recommend purchasing one. Probably something better on the market.
No, I would not recommend this to a friendGood, So So
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product, however, some times it connects and some times not. Overall I would say buy it
I would recommend this to a friendIt’s jus ok in a pinch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adds wireless CarPlay to a wired Car however the audio occasionally gets distorted. Happens more if you are using navigation and listening to music
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Thank you for your feedback. We’re glad the unit is working for wireless CarPlay, and we apologize for the occasional audio distortion. For assistance, please contact our support team:
Email: care@rexingusa.com
Phone (USA): (877) 740-8004
Hours: Monday – Friday, 9:30 am – 5:00 pm EST
Keeps disconnecting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but theres some days usually when its really hot where it disconnects and reconnects. It gets annoying
No, I would not recommend this to a friendjust ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok but when trying to answer a phone call it would just hang it up. Had latency as well
No, I would not recommend this to a friendDoesn’t work as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 2021 Honda Ridgeline. I have a few issues with it: it occasionally freezes, music streaming like Pandora does not work and it doesn’t recognize commands when trying to respond to text messages. I checked the manufacturer’s site for firmware updates but none are listed.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi SteveV,
We’re sorry to hear about the issues you’re experiencing. Please reach out to our support team so we can help troubleshoot and ensure your device is working properly.
Not the Right Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seemed like an attractive item, Apple Car Play adapter…well I followed all the instructions, I was still not able to access the service that this particular item advertised. How ever I was able to return it back to Best Buy.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Thank you for your feedback. We’re sorry to hear the Apple CarPlay adapter was not able to connect as expected despite following the instructions. We appreciate you trying the product and sharing your experience.
- Cons mentioned:Compatibility
Golf mk7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work on the VW golf mk7 all track, try to follow updates and to set up but was not compatible
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi Peter,
We’re sorry to hear the dashcam isn’t compatible with your VW Golf MK7 Alltrack. If you’d like, our support team can help explore alternatives or assist with setup options. Please feel free to reach out:
Email: care@rexingusa.com
Phone: (877) 740-8004
Hours: Monday – Friday, 9:30am–5:00pm EST
- Cons mentioned:Compatibility
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This automatically disconnect. Didnot supported properly in my Car Accord
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi SumanSharma,
We’re sorry to hear you’re experiencing connectivity issues. Please contact our customer service team so we can help troubleshoot and ensure proper compatibility with your vehicle:
Hours: Monday – Friday, 9:30 AM – 5:00 PM EST
Phone (USA): (877) 740-8004
Email: care@rexingusa.com
Crashes frequently, audio lag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately noticed it has 2-3 delay on audio on calls. Always talking over each other or long awkward silences. Also crashes frequently. Car detects but carplay doesnt load and the screen about connecting to Bluetooth doesnt come up, i bought this to resolve some issues but instead trades them for others.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi,
We’re sorry to hear about the issues you’re experiencing with CarPlay and audio delays. Please contact our support team so we can help troubleshoot and find a solution:
Email: care@rexingusa.com
Phone (USA): (877) 740-8004
Hours: Monday – Friday, 9:30 am – 5:00 pm EST
Avoid this device, do not buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had only worked once without an issue with the car play. Then, on the next startup, the music would stop after 1 second, and I would have to restart it for it to stop after 1 more second. The only way to get it to work "reliably" is to forget the pairing in the car and the phone and then set up the pairing all over again.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello,
We are sorry to hear regarding your poor experience. Please note that we recommend forgetting your vehicle's own Bluetooth network off your phone to prevent issues such as the one you are experiencing from happening. For further assistance regarding how to fix this issue, please contact our customer service team.
Random disconnect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly disconnects when in use. Must unplug and reconnect.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi,
We’re sorry to hear that your CPW-42 is randomly disconnecting. This usually points to either the power connection or a firmware issue. Please make sure it’s plugged into a stable 5V/2.5A source. If the problem persists, contact us and we can help troubleshoot further or provide a replacement if needed:
Email: care@rexingusa.com
Phone (USA): (877) 740-8004
Hours: Monday – Friday, 9:30am–5:00pm EST
We appreciate your patience and want to get this resolved for you.
An abomination
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HOLY CRAP IS THIS BAD. Never EVER buy this ever. Product made me want to off myself with how rarely it worked and would break down from the beginning, get something on discount at TikTok or Amazon and its lots better. I sincerely regret “splurging” on this disaster and wouldn’t use it if I was paid 50 bucks per day of use. It’s just horrible. Don’t believe me, you’ll find out.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .We’re sorry to hear about your experience and would like the chance to help. Please contact our support team so we can review your case:
Email: care@rexingusa.com
Phone: (877) 740-8004
Hours: Monday–Friday, 9:30am–5:00pm EST
It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says it does. Not the greatest connection it occasionally cuts out
I would recommend this to a friendBrand response from RexingUSA
Posted .Hello,
Thank you for your review. Although there are a lot of factors that can hinder the connection, one of the most common ones is not forgetting your vehicle's Bluetooth network off your phone. This can cause the system to randomly be unable to make a solid connection to the adapter. For further assistance, please reach out to our customer service team.
Wouldn’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless CarPlay wouldn’t pair with vehicles troubleshoot and looked at videos for pairing the device. Unsuccessful had to return item.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Thank you for your feedback. We’re sorry to hear the Wireless CarPlay was unable to pair despite troubleshooting. We appreciate you giving it a try and sharing your experience.